# Missing control for yeelight

**URL:** https://community.homey.app/t/missing-control-for-yeelight/31853
**Category:** Questions & Help
**Created:** [June 30, 2020, 9:52am UTC](https://community.homey.app/t/missing-control-for-yeelight/31853 "2020-06-30T09:52:13Z")
**Posts on this page:** 12
**Page:** 1

<div class="post-metadata">

### Author: ![Oren\_Malki](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oren_malki/32/13766_2.png) [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)
#### Post date: [June 30, 2020, 9:52am UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/1 "2020-06-30T09:52:13Z")

</div>

Hi  
I enter to one of my yeelight thru homey app  
But i cant find any control for this light ( i cant see the color and brightness…)  
But on my other phone i can see evrything normal for the same light  
Anyone can help?

![IMG-20200630-WA0009|225x500]  
(upload://kCdDD53udBvUAFUx0T4hpxxMHIw.jpeg)

---

<div class="post-metadata">

### Author: ![Chris\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_nl/32/27194_2.png) [@Chris\_nl](https://community.homey.app/u/Chris_nl)
#### Post date: [June 30, 2020, 6:42pm UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/2 "2020-06-30T18:42:21Z")

</div>

Your image does not show, so it’s hard to help[ you out, if it works on 1 phone it should work on the other one too, since both connect to the same homey i assume. Did you try to restart the app (full shutdown and restart of the app)?

---

<div class="post-metadata">

### Author: ![Oren\_Malki](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oren_malki/32/13766_2.png) [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)
#### Post date: [July 1, 2020, 10:21am UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/3 "2020-07-01T10:21:49Z")

</div>

I restart the app  
And even re install it… No change  
I try to upload the pic again

 ![IMG-20200630-WA0009](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/0/907d801ce49bbf6515d7d176cc995f225a7894a4.jpeg)

---

<div class="post-metadata">

### Author: ![Oren\_Malki](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oren_malki/32/13766_2.png) [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)
#### Post date: [July 3, 2020, 11:31pm UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/4 "2020-07-03T23:31:04Z")

</div>

Anyone plz?

---

<div class="post-metadata">

### Author: ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)
#### Post date: [July 4, 2020, 8:29am UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/5 "2020-07-04T08:29:22Z")

</div>

What type of light is it? In the Yeelight app it should give you a model and identifier.

---

<div class="post-metadata">

### Author: ![Oren\_Malki](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oren_malki/32/13766_2.png) [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)
#### Post date: [July 4, 2020, 8:45am UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/6 "2020-07-04T08:45:27Z")

</div>

It’s yeelight but it is happen in all the lights… Even hue Philips light  
Maybe because we r on same user on homey?

---

<div class="post-metadata">

### Author: ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)
#### Post date: [July 4, 2020, 8:47am UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/7 "2020-07-04T08:47:22Z")

</div>

Seems like a bug in the Homey app then. Perhaps contact Athom about it?

---

<div class="post-metadata">

### Author: ![Oren\_Malki](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oren_malki/32/13766_2.png) [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)
#### Post date: [July 4, 2020, 9:07am UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/8 "2020-07-04T09:07:20Z")

</div>

But bug in 1phone and the other not? Seems weird…  
How do i contact homey support?

---

<div class="post-metadata">

### Author: ![Chris\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_nl/32/27194_2.png) [@Chris\_nl](https://community.homey.app/u/Chris_nl)
#### Post date: [July 4, 2020, 9:55pm UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/9 "2020-07-04T21:55:56Z")

</div>

Yeah it’s very strange thats it’s just 1 phone and it works on another, only other thing i can think of is that the homey app versions are not the same on your phone, can you check that?

---

<div class="post-metadata">

### Author: ![Oren\_Malki](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oren_malki/32/13766_2.png) [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)
#### Post date: [July 10, 2020, 2:21pm UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/10 "2020-07-10T14:21:29Z")

</div>

I try on mu tablete and same thing… Not working

My tablet is same app version like mine  
But my wife is older ( not beta test)  
So i dont think its version problem

---

<div class="post-metadata">

### Author: ![Oren\_Malki](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oren_malki/32/13766_2.png) [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)
#### Post date: [July 11, 2020, 12:52am UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/11 "2020-07-11T00:52:25Z")

</div>

so i found the solution…  
i am from israel so my wife phone is in hebrerw  
as soon as i switched the interface to english…all worked fine and well

---

<div class="post-metadata">

### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [July 11, 2020, 6:09am UTC](https://community.homey.app/t/missing-control-for-yeelight/31853/12 "2020-07-11T06:09:01Z")

</div>

> [@Oren\_Malki](#):
>
> as soon as i switched the interface to english…all worked fine and well

I would suggest submitting a support request nonetheless, Athom needs to know about this: [https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request)
