# Migrate from Homey Pro early 16 to early23 not working

**URL:** <https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536>\
**Category:** Questions & Help\
**Created:** [August 8, 2023, 2:46pm UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536 "2023-08-08T14:46:27Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![RoyWissenburg](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@RoyWissenburg](https://community.homey.app/u/RoyWissenburg)\
**Post date:** [August 8, 2023, 2:46pm UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/1 "2023-08-08T14:46:27Z")

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Hi all

Today trying to migrate from my homey early2016 (i think) to the new homey 23

restored a back up, and homey is running… can add new zigbee and zwave devices but sadly all te old ones are gone… repearing did not work.

At the developer tools only shows the homey and the new device i add as a test.

Searching the forum, but i the mean time any tips…or i have to include al my devices again.

thkss

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**Author:** ![anon61197305](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@anon61197305](https://community.homey.app/u/anon61197305)\
**Post date:** [August 8, 2023, 3:00pm UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/2 "2023-08-08T15:00:03Z")

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Are you sure everything was in a recent back-up?  
Have you turned off the old homey before powering on the new one?  
Have you gave it some time to restore and download everything completely?

You could try again. Give it time and stick to the guidelines mentioned in the migrate item in the knowledge base on the website.

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**Author:** ![Hans\_Eisink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_eisink/32/12916_2.png) [@Hans\_Eisink](https://community.homey.app/u/Hans_Eisink)\
**Post date:** [August 8, 2023, 5:58pm UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/5 "2023-08-08T17:58:55Z")

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Did you chose the new Homey in your App?

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**Author:** ![WimS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wims/32/16494_2.png) [@WimS](https://community.homey.app/u/WimS)\
**Post date:** [August 8, 2023, 9:21pm UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/6 "2023-08-08T21:21:17Z")

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I had the same issue and ‘lost’ all my HUE devices putting a backup from the old Homey on my new 2023 Homey. Seems that your old devices are still running on the old 2016 Zigbee network en all new devices are installed on the new 2023 Homey. Although I can’t see any ( old ) Zigbee device in my developer page, they all work fine with my new Homey.

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [August 9, 2023, 8:07am UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/7 "2023-08-09T08:07:26Z")

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Perhaps it would be good to rename this topic into something that reflects the problem better, @RoyWissenburg.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [August 9, 2023, 9:35am UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/8 "2023-08-09T09:35:37Z")

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> [@RoyWissenburg](#):
>
> repearing did not work.

It’s a known issue:

> [@Om naar Homey 2023 PRO maar alle zigbee devices offline (help)](https://community.homey.app/t/om-naar-homey-2023-pro-maar-alle-zigbee-devices-offline-help/86124):
>
> Ik ben om naar Homey PRO 2023, ik heb een backup terug gezet maar ik krijg mijn zigbee devices niet actief. op de web interface kan ik wel repear doen maar dan moet ik alle devices reseten of iets (geeft die aan) wie heeft een oplossing want ik heb er een stuk of 40+ die overal en nergens zitten. voorbeeld: repear werkt niet als ik dit doe op een device krijg ik:

> [@Unable to repair Zigbee Devices after Migration](https://community.homey.app/t/unable-to-repair-zigbee-devices-after-migration/85627):
>
> Hi, Tried to migrate from an old Homey pro (2019) to Homey pro 2023 erlier today. Had a recent backup and restred that to the new homey. Everything looked fine and as expected all Zigbee devices needed to be repaired. But here my migration stopped…I tried to repair a number of differnt devices but they all failed with an error message saying that “An error occured when adding a device, please try again”. My Homey was on 10.0 software and all devices was (but a tested a number of different dev…

> [@Reparatur von Zigbee Geräten nach Migration vom HP19 auf den HP23 nicht möglich](https://community.homey.app/t/reparatur-von-zigbee-geraten-nach-migration-vom-hp19-auf-den-hp23-nicht-moglich/86315):
>
> Nach der Migration vom HP19 auf den HP23 (FW v10.0.1-rc.1) mittels Backup, ist es nicht möglich die Zigbee Geräte zu reparieren. Beim allerersten Versuch erschien folgende Fehlermeldung bevor die eigentliche Reparatur überhaupt hätte angestoßen werden konnte: Nach einem Homey Neustart kam ich zumindest so weit, dass die Beschreibung für die Reparatur erschien und ich den Reparaturversuch starten konnte. Nachdem die Reparatur angestoßen wurde (rotierende Sonne), erschien dann f…

So please contact Athom!

> [@WimS](#):
>
> I had the same issue and ‘lost’ all my HUE devices putting a backup from the old Homey on my new 2023 Homey.

As you wrote [here](https://community.homey.app/t/umzug-pro2019-auf-pro2023/80017/71), you’re using Hue devices **with** the bridge. Because these Hue Zigbee devices uses their own Zigbee network via the Hue bridge, this problem has nothing to do with the problem of the OP. What comes into my mind is, that the HP23 has got a new IP address, maybe this is/was the problem. But it’s OT.

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<div class="post-metadata">

**Author:** ![Hans\_Eisink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_eisink/32/12916_2.png) [@Hans\_Eisink](https://community.homey.app/u/Hans_Eisink)\
**Post date:** [August 10, 2023, 9:23am UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/11 "2023-08-10T09:23:11Z")

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Okay, nice to know.

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**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\
**Post date:** [August 10, 2023, 4:33pm UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/12 "2023-08-10T16:33:01Z")

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> [@RoyWissenburg](#):
>
> My last hope would be connecting to the laptop and using the usb tool.

What did you do with the tool?

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**Author:** ![Paul\_van\_Ulft](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_van_ulft/32/56539_2.png) [@Paul\_van\_Ulft](https://community.homey.app/u/Paul_van_Ulft)\
**Post date:** [October 27, 2023, 4:59pm UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/14 "2023-10-27T16:59:12Z")

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Just a Quick question: setup my new 2023 pro to ethernet. Asked it to resterende the latent back iep. It’s now allready 2 Hours on a blue ring turnigy (Homey is Busy) How long dis it take you?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 27, 2023, 5:11pm UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536/15 "2023-10-27T17:11:23Z")

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> [@Paul\_van\_Ulft](#):
>
> Asked it to resterende the latent back iep

Reading this, Re-Reading and reading again… I think I understand what you mean,

Two hours for a Restore is a long time, If it doesn’t change within an hour I would suggest:

- PtP and boot it, look if it has done something.
- Reset to Factory Default, Let it Update to latest Firmware first and Check the New Homey works.
- Then Reset to Factory Default, and restore a Backup …
- And last but not least: Zoek een NL Topic “Migratie 2023” of open er een in het Nederlands. 😉
