# Meross plugs not working

**URL:** <https://community.homey.app/t/meross-plugs-not-working/64198>\
**Category:** Questions & Help\
**Created:** [May 30, 2022, 8:43am UTC](https://community.homey.app/t/meross-plugs-not-working/64198 "2022-05-30T08:43:22Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Paralyzer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paralyzer/32/50387_2.png) [@Paralyzer](https://community.homey.app/u/Paralyzer)\
**Post date:** [May 30, 2022, 8:43am UTC](https://community.homey.app/t/meross-plugs-not-working/64198/1 "2022-05-30T08:43:22Z")

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I‘ve added some Meross plugs via the Meross app to Homey. They appear with the right name but does not react - not manually, not in flows. Via the original Meross app the plugs work well. Any idea how to solve that? I reinstalled the app, and restarted Homey - no success.

Thanks for the help!

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [May 30, 2022, 3:25pm UTC](https://community.homey.app/t/meross-plugs-not-working/64198/2 "2022-05-30T15:25:35Z")

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> **[Issues · bjwelker/com.merros.cloud](https://github.com/bjwelker/com.merros.cloud/issues)**
>
> Meross Cloud devices for Homey. Contribute to bjwelker/com.merros.cloud development by creating an account on GitHub.

This is the place where you can ask for adding devices to the app.

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**Author:** ![Gary\_Lane](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gary_lane/32/49965_2.png) [@Gary\_Lane](https://community.homey.app/u/Gary_Lane)\
**Post date:** [December 11, 2022, 11:08am UTC](https://community.homey.app/t/meross-plugs-not-working/64198/3 "2022-12-11T11:08:55Z")

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I’ve found that it’s only the Meross plugs model MSS 210 that have the logic to be controlled by the Meross plugin. They’re a little bigger and more expensive but work very well in Homey.

That said, I found I have to restart the meross app nightly to stop it crashing (but then I do work Sonos and Honeywell Evohome too)

(haha, just realised this is a six month old thread!)

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**Author:** ![Quaasteniet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/quaasteniet/32/17209_2.png) [@Quaasteniet](https://community.homey.app/u/Quaasteniet)\
**Post date:** [December 30, 2022, 1:34pm UTC](https://community.homey.app/t/meross-plugs-not-working/64198/4 "2022-12-30T13:34:25Z")

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Hmm Meross app stopped working today… Homey said it informed the developer. Anybody else have problems? My MSS 210 Plugs are not working via homey anymore.

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**Author:** ![Thomas\_Fenzl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_fenzl/32/19705_2.png) [@Thomas\_Fenzl](https://community.homey.app/u/Thomas_Fenzl)\
**Post date:** [January 11, 2023, 7:55am UTC](https://community.homey.app/t/meross-plugs-not-working/64198/5 "2023-01-11T07:55:27Z")

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I bought a new Meross Plug (MSS210) but I cannot include it to Homey.  
I get the following message:

 ![Screenshot_20230111_084313_Homey1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/5/e5b80d8c20de1040517b08158b8fc2e0aa1f908c.jpeg)

Anyone how can help?

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**Author:** ![Jonte\_Wise](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonte_wise/32/80488_2.png) [@Jonte\_Wise](https://community.homey.app/u/Jonte_Wise)\
**Post date:** [November 24, 2023, 8:12pm UTC](https://community.homey.app/t/meross-plugs-not-working/64198/6 "2023-11-24T20:12:17Z")

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I hade the same problem, you have to add your Meross account details in the app in homey.  
Find the app in homey and go to settings in the upper right corner and add your info. After that it worked for me