# Meross msg 200 garagedoor problems **URL:** \ **Category:** Questions & Help\ **Tags:** app, homey-pro\ **Created:** [May 29, 2022, 11:03am UTC](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161 "2022-05-29T11:03:03Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![nannes](https://avatars.discourse-cdn.com/v4/letter/n/e68b1a/32.png) [@nannes](https://community.homey.app/u/nannes)\ **Post date:** [May 29, 2022, 11:03am UTC](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161/1 "2022-05-29T11:03:03Z")
Just installed meross msg 200 for my garagedoor opener. Works good with meross app on my android phone. Easy to include in homey. When I use it in homey app, it will not open the door, the warning buzzer starts and you can here the meross unit clicks two times but door is not opening… But if the door is already open, you can close it with the homey app. So when i disconnected the magnetic door sensor you can open and close trough homey app. At this point I only have one door connected, tested with all three ports on unit. Anyone with the same issues? Anyone who can help me in the right direction to get this to work? ---
**Author:** ![Meijer21](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/meijer21/32/72197_2.png) [@Meijer21](https://community.homey.app/u/Meijer21)\ **Post date:** [March 13, 2023, 3:44pm UTC](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161/2 "2023-03-13T15:44:32Z")
Same problem here! ---
**Author:** ![Fredrik\_Pettersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fredrik_pettersen/32/59397_2.png) [@Fredrik\_Pettersen](https://community.homey.app/u/Fredrik_Pettersen)\ **Post date:** [April 10, 2023, 12:32pm UTC](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161/3 "2023-04-10T12:32:53Z")
Same problem here. It appears in Homey, but does not show status or respond to commands. The MSG200 works fine within the Meross app. Anyone found a way to fix this? ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [April 10, 2023, 12:40pm UTC](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161/4 "2023-04-10T12:40:14Z")
## Support Having an issue with this app? Contact the developer by [sending an e-mail](mailto:meross@accesspoint.hu). There is also already a topic: > [@Meross MSG200](https://community.homey.app/t/meross-msg200/76421): > > I have a MSG200 that the “Meross” app says is supported, unfotunatly it is not I have contacted the app provider who is useless they just comment back “Under Developemnt” over a year ago. Can anyone please tell me if there is a way to add the device to Homey in another app or way, the way I have to get it to work is connected it on “SMARTTHINGS” and use the SMARTTHINGS intergration. This is not ideal as I purchased homey to replace my SMARTTHINGS hub but now need to run both. I dont want to run… ---
**Author:** ![TORSCH033](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/torsch033/32/77900_2.png) [@TORSCH033](https://community.homey.app/u/TORSCH033)\ **Post date:** [June 4, 2023, 9:36am UTC](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161/5 "2023-06-04T09:36:54Z")
Does anyone know how to fix this? ---
**Author:** ![Thorpedo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thorpedo/32/58111_2.png) [@Thorpedo](https://community.homey.app/u/Thorpedo)\ **Post date:** [July 23, 2023, 10:28am UTC](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161/6 "2023-07-23T10:28:12Z")
Unfortunately I just got cought by this not working issue with Meross MSG200. I only checked the app description, where it is stated that MSG200 is supported. so I upgraded from MSG100 to MSG200. The MSG100 is not listed as supported device, so I thought to upgrade to an supported device. Which is cool. It is true that it is supported, you can add the device, but that’s it. No interactions are possible. You cannot open or close the garage door thru Homey. Even though there are implemented flow elements to exactly do this. But nothing happens. Really disappointing… ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [July 23, 2023, 11:40am UTC](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161/7 "2023-07-23T11:40:52Z")
> [@nannes](#): > > So when i disconnected the magnetic door sensor you can open and close trough homey app. So the open/close funtions of the Homey App works, maybe the function of the ‘magnetic door sensor’ has to be inverted, meaning it should be activated when it is now de-activated?