# Meross App Support **URL:** \ **Category:** Apps\ **Tags:** homey-pro\ **Created:** [August 2, 2023, 10:45am UTC](https://community.homey.app/t/meross-app-support/85817 "2023-08-02T10:45:10Z")\ **Posts on this page:** 20\ **Page:** 8
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [May 28, 2024, 12:38am UTC](https://community.homey.app/t/meross-app-support/85817/144 "2024-05-28T00:38:53Z")
Absolutly no reason why it should have helped given the devices were working in my Meross App but I decided to try a hard power cycle of the fan switch that caused me issues and now all online again in Alexa - not sure what it cleared as seemed to be working prior to this but might be worth a go if you’ve not tried that already ---
**Author:** ![MartinSM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martinsm/32/67732_2.png) [@MartinSM](https://community.homey.app/u/MartinSM)\ **Post date:** [May 31, 2024, 6:43pm UTC](https://community.homey.app/t/meross-app-support/85817/145 "2024-05-31T18:43:36Z")
Im still stuck on the HTTP error while trying to add device 🙂 Running latest test version. ---
**Author:** ![argonmember](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/argonmember/32/102945_2.png) [@argonmember](https://community.homey.app/u/argonmember)\ **Post date:** [June 1, 2024, 10:33am UTC](https://community.homey.app/t/meross-app-support/85817/146 "2024-06-01T10:33:33Z")
Hello to all I tried it again today (version 2.0.2) Unfortunately still the same http error. I had written an e-mail via the site several weeks ago. ([Meross App für Homey | Homey](https://homey.app/de-de/app/com.meross/Meross/)) and sent a diagnostic report via the HomeyPro app. Unfortunately no response so far. ---
**Author:** ![eddiebullman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddiebullman/32/79104_2.png) [@eddiebullman](https://community.homey.app/u/eddiebullman)\ **Post date:** [June 1, 2024, 9:44pm UTC](https://community.homey.app/t/meross-app-support/85817/147 "2024-06-01T21:44:16Z")
Snap tried all regions same error ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [June 6, 2024, 6:57am UTC](https://community.homey.app/t/meross-app-support/85817/148 "2024-06-06T06:57:27Z")
Hello everyone! Just wanted to let everyone know that the Meross board has approved an official _Talks With Homey_ partnership 🎉 I’ll be contacting Bence to see if he wants to help get this off the ground. I’ll keep you posted. ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [June 6, 2024, 10:06am UTC](https://community.homey.app/t/meross-app-support/85817/149 "2024-06-06T10:06:26Z")
Thanks, that’s positive news ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [June 7, 2024, 12:47am UTC](https://community.homey.app/t/meross-app-support/85817/150 "2024-06-07T00:47:23Z")
I’m now seeing everthing offline to Homey so maybe the API having issues, everything works within Meross App but nothing via Homey Pro nor can it read the status of any device, it just times out. I’ve dropped Bence a note on Slack but not sure if he is reading messages at the moment. Be good to keep the pressure on to get an Official App that is supported ASAP - hopefully Bence is interested as he has done mosty of the ground work for this. ---
**Author:** ![Sudden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sudden/32/80641_2.png) [@Sudden](https://community.homey.app/u/Sudden)\ **Post date:** [June 7, 2024, 7:45am UTC](https://community.homey.app/t/meross-app-support/85817/151 "2024-06-07T07:45:18Z")
I finally got my thermostats to connect using 2.0.3 (test ver) 😃 ---
**Author:** ![Jonathan\_Aman](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@Jonathan\_Aman](https://community.homey.app/u/Jonathan_Aman)\ **Post date:** [June 7, 2024, 6:51pm UTC](https://community.homey.app/t/meross-app-support/85817/152 "2024-06-07T18:51:57Z")
Hi, im new to both homey and meross. I have the MSG100 connected to Pro2023 and everything is working well. What i would like some help with is creating a widget on my samsung with a 1x1 button just to open if closed and close if opened. I found there is a widget for flows so i created one which works fine in the homey app but doesnt work in the widget. Any ideas? Thanks ---
**Author:** ![Zmove](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zmove/32/82475_2.png) [@Zmove](https://community.homey.app/u/Zmove)\ **Post date:** [June 8, 2024, 7:10am UTC](https://community.homey.app/t/meross-app-support/85817/153 "2024-06-08T07:10:16Z")
Hello, I Can put 30 Buck in a common pot for mrs100 support ---
**Author:** ![Effendi68](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/effendi68/32/75651_2.png) [@Effendi68](https://community.homey.app/u/Effendi68)\ **Post date:** [June 10, 2024, 7:37pm UTC](https://community.homey.app/t/meross-app-support/85817/154 "2024-06-10T19:37:21Z")
I tried to install my mss425e but i got this error when i login with my meross login: _Error in HTTP request: Error Code: 1030: redirect app to login other than this region_ When I install the meross app first and go to options, I can login with the meross login without an error. Installing mss425 does not work. Thank you Tom ---
**Author:** ![Darren\_Powell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darren_powell/32/68496_2.png) [@Darren\_Powell](https://community.homey.app/u/Darren_Powell)\ **Post date:** [June 12, 2024, 1:57am UTC](https://community.homey.app/t/meross-app-support/85817/155 "2024-06-12T01:57:28Z")
Hello, Can the future release support the MSL420 lamp. The MSL430 is supported. ---
**Author:** ![Clement\_F](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/clement_f/32/144521_2.png) [@Clement\_F](https://community.homey.app/u/Clement_F)\ **Post date:** [June 12, 2024, 1:55pm UTC](https://community.homey.app/t/meross-app-support/85817/156 "2024-06-12T13:55:13Z")
I get the same error with experimental and non-experimental app, cannot connect to my account anymore. ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [June 14, 2024, 6:18am UTC](https://community.homey.app/t/meross-app-support/85817/157 "2024-06-14T06:18:14Z")
I’ve escalated to Bence but he’s not responded yet ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [June 14, 2024, 8:37am UTC](https://community.homey.app/t/meross-app-support/85817/158 "2024-06-14T08:37:07Z")
I wanted to provide an update following my meeting with Bence this week. He will be leading the development of the official Meross App. To support this, we will provide him with a new Homey for testing, along with some Meross samples. Ideally, depending on the API provided by Meross, devices will connect locally with Homey Pro and via the cloud for any Homey Cloud instance. We are currently finalizing the NDA for the API, after which development can start! 🙌 ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [June 14, 2024, 1:20pm UTC](https://community.homey.app/t/meross-app-support/85817/159 "2024-06-14T13:20:52Z")
This is fantastic news, thanks for the update. Is there anything we can do to help Bence i.e. donate devices etc. Happy to chip in if it helps. Cheers ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [June 14, 2024, 1:35pm UTC](https://community.homey.app/t/meross-app-support/85817/160 "2024-06-14T13:35:26Z")
I will request samples of the missing devices directly from Meross! He has a donate button in the Homey App Store, so feel free to support him with a donation. I think he will appreciate it 🙏 ---
**Author:** ![feRon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/feron/32/34515_2.png) [@feRon](https://community.homey.app/u/feRon)\ **Post date:** [June 18, 2024, 4:08pm UTC](https://community.homey.app/t/meross-app-support/85817/161 "2024-06-18T16:08:07Z")
I have problems with the communication between my meross smart plug and homey. Sometimes it works, but most of the time I get a timeout. Directly with the meross app it works without problems. What could be the problem? ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [June 19, 2024, 4:41am UTC](https://community.homey.app/t/meross-app-support/85817/162 "2024-06-19T04:41:48Z")
No worries, already made a donation a while back. One thing, do we think there is any quick fix for the current API issues to keep us running until the official app is launched? I assume it is an API issues as nothing is working at all now. Cheers ---
**Author:** ![Tom\_Tschuor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_tschuor/32/109896_2.png) [@Tom\_Tschuor](https://community.homey.app/u/Tom_Tschuor)\ **Post date:** [June 24, 2024, 2:15am UTC](https://community.homey.app/t/meross-app-support/85817/163 "2024-06-24T02:15:21Z")
Question I have an MSS550 wall switch that controls my Kitchen lights but Homey does not see the device as a light so when I say turn off or on all kitchen lights nothing happens. Is this an issue with the app or do I have something not configured correctly in the Meross app or in Homey? [Previous page](https://community.homey.app/t/meross-app-support/85817.md?page=7) [Next page](https://community.homey.app/t/meross-app-support/85817.md?page=9)