# Meross App Support **URL:** \ **Category:** Apps\ **Tags:** homey-pro\ **Created:** [August 2, 2023, 10:45am UTC](https://community.homey.app/t/meross-app-support/85817 "2023-08-02T10:45:10Z")\ **Posts on this page:** 20\ **Page:** 7
**Author:** ![LRvdLinden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lrvdlinden/32/80786_2.png) [@LRvdLinden](https://community.homey.app/u/LRvdLinden)\ **Post date:** [February 25, 2024, 10:11am UTC](https://community.homey.app/t/meross-app-support/85817/122 "2024-02-25T10:11:08Z")
Why doesn’t he communicate himself? 😉 ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [February 25, 2024, 7:42pm UTC](https://community.homey.app/t/meross-app-support/85817/123 "2024-02-25T19:42:26Z")
There is a small test group supporting Bence with testing to ensure it is stable before opening to the wider audience (I’m part of that group). It is progressing well so watch this space, I’m sure a full release will happen soon. Darrell ---
**Author:** ![Glenn\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_k/32/79671_2.png) [@Glenn\_K](https://community.homey.app/u/Glenn_K)\ **Post date:** [February 25, 2024, 8:09pm UTC](https://community.homey.app/t/meross-app-support/85817/124 "2024-02-25T20:09:37Z")
That would be great ---
**Author:** ![Exelzur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/exelzur/32/83355_2.png) [@Exelzur](https://community.homey.app/u/Exelzur)\ **Post date:** [March 14, 2024, 9:02am UTC](https://community.homey.app/t/meross-app-support/85817/125 "2024-03-14T09:02:36Z")
Please Open Source the Code, it world be faster. Its nasty that My hole Meross „Network“ is down, and Meross Itself Wont to anything 🙄 ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [March 15, 2024, 11:34am UTC](https://community.homey.app/t/meross-app-support/85817/126 "2024-03-15T11:34:45Z")
I’ll let Bence know, I do know he has been working hard and fixed a lot of issues so I expect a release will be coming soon ---
**Author:** ![Homey\_User\_T](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homey_user_t/32/65605_2.png) [@Homey\_User\_T](https://community.homey.app/u/Homey_User_T)\ **Post date:** [April 7, 2024, 1:16pm UTC](https://community.homey.app/t/meross-app-support/85817/127 "2024-04-07T13:16:28Z")
Good to see that some things are happening here… 1. the slack link is expired 2. please open source the software on GitHub. That would really help 3. still looking for support for the MTS200 thermostat ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [April 8, 2024, 12:14am UTC](https://community.homey.app/t/meross-app-support/85817/128 "2024-04-08T00:14:19Z")
Hi Version 2.02 is now available in the App store [https://homey.app/en-gb/app/com.meross/Meross/](https://homey.app/en-gb/app/com.meross/Meross/) which fixes a few issues. The slack link was created by Bence, so maybe drop him a note to recreate then register request via that? ---
**Author:** ![MartinSM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martinsm/32/67732_2.png) [@MartinSM](https://community.homey.app/u/MartinSM)\ **Post date:** [April 8, 2024, 7:48pm UTC](https://community.homey.app/t/meross-app-support/85817/129 "2024-04-08T19:48:30Z")
Still getting this error trying to add MSG200 🙂 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/2/22d2e2888b483f135a7beb349140258f4ff1e7b8.png) ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [April 9, 2024, 9:41am UTC](https://community.homey.app/t/meross-app-support/85817/130 "2024-04-09T09:41:09Z")
Have you sent a message to Bence with a copy of the error? he should be able to advise. Darrell ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [April 21, 2024, 9:27pm UTC](https://community.homey.app/t/meross-app-support/85817/133 "2024-04-21T21:27:19Z")
@Benwia Did you read this on the app page? “2.0.2 19 mrt 2024 BREAKING CHANGES: Please remove the previous version of the app and reinstall the new version. Fix changed API. New adoption flow, Local communication, Add translation, Add notification about the change”. So you have removed version 2.0.1 or earlier and then installed the 2.0.2 version? If so, i have no idea. Don’t use the app. ---
**Author:** ![Oystein\_Johannessen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oystein_johannessen/32/10092_2.png) [@Oystein\_Johannessen](https://community.homey.app/u/Oystein_Johannessen)\ **Post date:** [April 22, 2024, 8:29am UTC](https://community.homey.app/t/meross-app-support/85817/134 "2024-04-22T08:29:07Z")
When I open and close the port in the meross app or homekit. No information is sent to homey. But I can open and close the gate in homey. But no info from meross or homekit when I use it. MSG200 ---
**Author:** ![Sudden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sudden/32/80641_2.png) [@Sudden](https://community.homey.app/u/Sudden)\ **Post date:** [April 22, 2024, 1:33pm UTC](https://community.homey.app/t/meross-app-support/85817/135 "2024-04-22T13:33:52Z")
I get this when adding MST 150-Smart thermostat: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/5/5512b7955ef6c1d6893d4559da1539ba3481dedd.png) I tested all regions and checked account and password. ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [April 23, 2024, 3:51pm UTC](https://community.homey.app/t/meross-app-support/85817/136 "2024-04-23T15:51:28Z")
Have you sent a copy of the error to Bence? ---
**Author:** ![Sudden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sudden/32/80641_2.png) [@Sudden](https://community.homey.app/u/Sudden)\ **Post date:** [April 24, 2024, 12:13pm UTC](https://community.homey.app/t/meross-app-support/85817/137 "2024-04-24T12:13:47Z")
Yes I have. ---
**Author:** ![xazac](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xazac/32/132591_2.png) [@xazac](https://community.homey.app/u/xazac)\ **Post date:** [April 27, 2024, 2:23pm UTC](https://community.homey.app/t/meross-app-support/85817/138 "2024-04-27T14:23:40Z")
I have the same issue. Please, fix that. ---
**Author:** ![Snacket](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snacket/32/80206_2.png) [@Snacket](https://community.homey.app/u/Snacket)\ **Post date:** [May 16, 2024, 2:32am UTC](https://community.homey.app/t/meross-app-support/85817/139 "2024-05-16T02:32:04Z")
I have the same issue with an MSS620 outdoor plug. I’ve sent them the error. ---
**Author:** ![argonmember](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/argonmember/32/102945_2.png) [@argonmember](https://community.homey.app/u/argonmember)\ **Post date:** [May 17, 2024, 5:00pm UTC](https://community.homey.app/t/meross-app-support/85817/140 "2024-05-17T17:00:34Z")
Hello everyone, I have the same problem. I have not been able to control/connect my MS620 outdoor socket for a few days now. I have uninstalled the devices, uninstalled the app and tried to reinstall the app (2.0.2) After entering the login data for my Memos account, the error message shown in the picture appears. ![IMG_7314](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/f/1fdc54f6dedba92a7a67966789ff3d362e994b9f.jpeg) ---
**Author:** ![Snacket](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snacket/32/80206_2.png) [@Snacket](https://community.homey.app/u/Snacket)\ **Post date:** [May 19, 2024, 8:00am UTC](https://community.homey.app/t/meross-app-support/85817/141 "2024-05-19T08:00:33Z")
Snap. Same here. It was working fine a week ago. ---
**Author:** ![Darrell\_Etherington](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/darrell_etherington/32/91616_2.png) [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\ **Post date:** [May 24, 2024, 11:49am UTC](https://community.homey.app/t/meross-app-support/85817/142 "2024-05-24T11:49:47Z")
Anyhone else having any general Meross issues in last week or so? KI’ve got several devices that seem slow or unrespsnsive to Homey Pro (and Alexa) but seem to work okay in the Meross App, tried all the usual fault finding but devices seem fine and work in Meross App - just wondering if just me or if anyone else experiencing this? Cheers ---
**Author:** ![JaccoW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jaccow/32/45114_2.png) [@JaccoW](https://community.homey.app/u/JaccoW)\ **Post date:** [May 24, 2024, 1:47pm UTC](https://community.homey.app/t/meross-app-support/85817/143 "2024-05-24T13:47:56Z")
Same here [Previous page](https://community.homey.app/t/meross-app-support/85817.md?page=6) [Next page](https://community.homey.app/t/meross-app-support/85817.md?page=8)