# Memory full

**URL:** <https://community.homey.app/t/memory-full/133137>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [March 20, 2025, 7:43pm UTC](https://community.homey.app/t/memory-full/133137 "2025-03-20T19:43:21Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [March 23, 2025, 8:26pm UTC](https://community.homey.app/t/memory-full/133137/11 "2025-03-23T20:26:12Z")

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> [@Mike1233](#):
>
> I can not make any backup of my HP 2019.

Two options,

1. Remove Apps that you don’t use to get some more freespace on storage.
2. Try a Full Firmware download and after that try to create a backup

> [@\[Tip\] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744/1):
>
> **General Stability not due to Power Supply**  
> In some other cases the Firmware on Homey may be corrupted over time. For Example multiple Apps Fail at the same time or other generic menu’s give errors. Same Errors keep coming back also after a PtP. In that case a Full Firmware download / Recovery can sometimes be a solution.

Note: there is a rate limit of ~5 times to create backups within a day. Successful or not. ;-(

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