# Mel Cloud app missing Cool

**URL:** <https://community.homey.app/t/mel-cloud-app-missing-cool/82826>\
**Category:** Questions & Help\
**Created:** [June 21, 2023, 8:45pm UTC](https://community.homey.app/t/mel-cloud-app-missing-cool/82826 "2023-06-21T20:45:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Johny\_Nilsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johny_nilsson/32/79469_2.png) [@Johny\_Nilsson](https://community.homey.app/u/Johny_Nilsson)\
**Post date:** [June 21, 2023, 8:45pm UTC](https://community.homey.app/t/mel-cloud-app-missing-cool/82826/1 "2023-06-21T20:45:16Z")

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Hello. In the MEL Cloud app ver. 1.26.2 for Android the option Cool is missing. The only way to change to Cool is by the remote. I have seen screen dumps with all four modes: heat fan cool and dry but the app i downloaded only have three modes. I have tried to reinstall but with same result. Even if i log in through browser I get three modes only. Anybody knows? Thank you in advance.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 21, 2023, 10:54pm UTC](https://community.homey.app/t/mel-cloud-app-missing-cool/82826/2 "2023-06-21T22:54:21Z")

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Please use the app’s topic for your questions

> [@\[HOWTO\] Find app support topics or support links](https://community.homey.app/t/howto-find-app-support-topic-or-support-links/68698):
>
> (NL versie vind je [hier](https://community.homey.app/t/howto-uitleg-hoe-vind-je-het-juiste-app-topic-of-de-juiste-support-links/68702) ) Dear Homey and forum user, Try to ask your question, or post your message, into related topics please: There’s a system with dedicated forum topics for most apps. This way, you will be able to get support the quickest way, and to get directly in touch with fellow app users and the developer(s). If not, there are often alternative support links present, like email or github issue tracker. How to: 1.Goto the app store → [https://homey.app](https://homey.app) 2.Search for the app