# Matter over Thread devices disconnecting

**URL:** <https://community.homey.app/t/matter-over-thread-devices-disconnecting/121569>\
**Category:** Questions & Help\
**Tags:** matter, thread\
**Created:** [November 25, 2024, 7:20am UTC](https://community.homey.app/t/matter-over-thread-devices-disconnecting/121569 "2024-11-25T07:20:52Z")\
**Posts on this page:** 4\
**Page:** 2

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**Author:** ![HomeyAlliance](https://avatars.discourse-cdn.com/v4/letter/h/9d8465/32.png) [@HomeyAlliance](https://community.homey.app/u/HomeyAlliance)\
**Post date:** [June 6, 2025, 5:16pm UTC](https://community.homey.app/t/matter-over-thread-devices-disconnecting/121569/21 "2025-06-06T17:16:33Z")

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Most importantly the firmware update didn’t worked.

I have few eve weather devices, with new firmware since April. Couldn’t update the via Homey-\>homekit. Yesterday swapped to HomeKit-\>Homey and updated successfully.

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**Author:** ![Peter\_Bittner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_bittner/32/16698_2.png) [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Post date:** [August 2, 2025, 9:01pm UTC](https://community.homey.app/t/matter-over-thread-devices-disconnecting/121569/22 "2025-08-02T21:01:37Z")

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This has been my experience as well. I’m surprised it isn’t more widely known or complained about. Nor why Athom haven’t addressed the issue by now.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 3, 2025, 12:29am UTC](https://community.homey.app/t/matter-over-thread-devices-disconnecting/121569/23 "2025-08-03T00:29:58Z")

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Please note Thread & zigbee both share the same chip (called _Multiprotocol_) @ Pro 2023;

It’s not recommended to connect devices of both protocols. I don’t say it’s a cause of your issues, but it can be a (big) factor (Athom hasn’t pusblished this information, which they should imho).

Also wifi 2.4GHz signals can interfere, depending on the channels used.

This is what the manufacturer of this particular chip published:

 ![Screenshot_20250803_023253_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/ce3d1e04bf6af56cc380672890be22a0b4e474b4.jpeg)

[Source](https://docs.silabs.com/multiprotocol/latest/multiprotocol-fundamentals/03-protocol-considerations)

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<div class="post-metadata">

**Author:** ![Peter\_Bittner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_bittner/32/16698_2.png) [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Post date:** [August 3, 2025, 1:07am UTC](https://community.homey.app/t/matter-over-thread-devices-disconnecting/121569/24 "2025-08-03T01:07:01Z")

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Interesting. I have added this to my support ticket I have raised with Athom re this issue.

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