# Matter devices are unavailable

**URL:** https://community.homey.app/t/matter-devices-are-unavailable/148583
**Category:** Questions & Help
**Tags:** homey-pro, matter
**Created:** [January 5, 2026, 8:53am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583 "2026-01-05T08:53:42Z")
**Posts on this page:** 3
**Page:** 23

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### Author: ![Eek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eek/32/2581_2.png) [@Eek](https://community.homey.app/u/Eek)
#### Post date: [September 21, 2026, 8:57am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/445 "2026-09-21T08:57:42Z")

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Suddenly the connection is back

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### Author: ![JMDPC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jmdpc/32/121098_2.png) [@JMDPC](https://community.homey.app/u/JMDPC)
#### Post date: [September 23, 2026, 7:16pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/446 "2026-09-23T19:16:40Z")

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Check and see if your thread network is on the same channel as your Hue network. If they are, change the Hue channel and see what happens. I have been having periodic device drops. When I ran Thread Doctor, a number of them had very weak connections despite the fact that they were very close to a border router. Once I changed my Hue network from channel 25, the devices all came back online

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### Author: ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)
#### Post date: [September 24, 2026, 11:18am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/447 "2026-09-24T11:18:36Z")

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Maybe this upcoming change will be helpful in identifying and resolving Matter-over-Thread issues:

 ![IMG_3009](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/9/f91252ff16081086663b6d43d598f81904f8d100.jpeg)

Source: [Homey Pro and Homey Pro mini Changelog | Homey](https://homey.app/en-nl/wiki/homey-pro-firmware-changelog/)

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