# Matter devices are unavailable **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro, matter\ **Created:** [January 5, 2026, 8:53am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583 "2026-01-05T08:53:42Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [February 6, 2026, 7:03pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/21 "2026-02-06T19:03:12Z")
> [@Welshsmarthome](#): > > found all Lan devices but i still needed to add matter using a QR code You should be able to add the Govee LAN devices without Matter. Does the cloud API work? You might be able to use that ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [February 6, 2026, 7:31pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/22 "2026-02-06T19:31:30Z")
Yes i did but not the matter ones. The point is i managed to add some devices and now its broken! Something in matter pairing has changed and I cant get a single matter device to add. Plug /light / rad valve all successfully get the “added to homey message” Then it moves to “searching for device” and just hangs ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [February 6, 2026, 7:53pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/23 "2026-02-06T19:53:11Z")
Reading another post i disabled my firewall. This allowed the device to get past the “searching” And gave me this error ![IMG_8211](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/3/f3593d4267d36da0264d7f0d47509e27aee2b9d3.jpeg) I have 1 bridge, 13 Zigbee Router devices, ive not even added any end devices yet. Im guessing the bridge is full ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [February 6, 2026, 7:55pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/24 "2026-02-06T19:55:51Z")
> [@Welshsmarthome](#): > > I have 1 bridge, 13 Zigbee Router devices, ive not even added any end devices yet. > Im guessing the bridge is full So this is about ZigBee? Maybe your Homey’s RAM is full, try rebooting it. ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [February 6, 2026, 7:56pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/25 "2026-02-06T19:56:45Z")
No its about thread but they use the same chipset 16gb ram and 100gb storage on shs About 2 and 3 used on each side ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [February 6, 2026, 7:58pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/26 "2026-02-06T19:58:20Z")
The Homey Bridge doesn’t support Thread though. ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [February 6, 2026, 8:00pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/27 "2026-02-06T20:00:33Z")
No i know. But its the only plausible memory limit. Ive got plenty in the shs I did have another bridge connected when i first paired the matter devices but took it away as i had a large zigbee mesh and thought it was redundant and a waste of cash ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [February 6, 2026, 8:02pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/28 "2026-02-06T20:02:00Z")
> [@Welshsmarthome](#): > > shs > [@Welshsmarthome](#): > > did have another bridge connected when i first paired the matter devices The Homey Bridge is required for ZigBee on SHS. It doesn’t support Matter or Thread. ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [February 6, 2026, 8:03pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/29 "2026-02-06T20:03:15Z")
No i know and i dont dispute that. But its very coincidental that i had 2 bridges and it worked, took one away and now cant add any! What else does this message mean? ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [February 6, 2026, 8:04pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/30 "2026-02-06T20:04:19Z")
If you have at least 1 bridge left, it should work fine. Have you tried rebooting both the Homey Bridge and SHS? ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [February 6, 2026, 8:07pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/31 "2026-02-06T20:07:34Z")
Multiple times ☹ ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [February 6, 2026, 8:08pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/32 "2026-02-06T20:08:11Z")
In my SHS logs it says timeout (0x0033) matter code timeout ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [February 6, 2026, 8:09pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/33 "2026-02-06T20:09:22Z")
> [@Welshsmarthome](#): > > matter code timeout What is the issue exactly? Is it about Matter-over-WiFi or Matter-over-Thread or ZigBee? ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [February 6, 2026, 8:15pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/34 "2026-02-06T20:15:13Z")
Matter over thread I know the bridge does not support thread i know but its just too much of a coincidence that im a bridge down and now cant add any more matter devices Also. Its interesting that firewall was stopping things happening ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 6, 2026, 9:59pm UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/35 "2026-02-06T21:59:57Z")
> [@Welshsmarthome](#): > > Its interesting that firewall was stopping things happening Because it’s using your network > _Matter needs Thread (or any other IPv6 networking technology like Wi-Fi or Ethernet) to send messages to a device._ Source: [https://support.homey.app/hc/en-us/articles/12010766903580-Thread-for-Homey-Pro-and-Homey-Pro-mini](https://support.homey.app/hc/en-us/articles/12010766903580-Thread-for-Homey-Pro-and-Homey-Pro-mini) ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [February 7, 2026, 6:14am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/36 "2026-02-07T06:14:02Z")
The reason its interesting is because the same wifi/firewall and security in my router have been active since day dot. My hp23 had no issues and then my shs didnt for the first few devices. Now clearly something in my router firmware, the firewall on the mini pc or something has changed and its stopping matter devices pairing. At 11 pm last night i was happy as i had managed to add the Nuki lock and 2 tado thermostats. I could control them and added them inti a flow This morning the lock was unresponsive and the thermostats have self deleted. ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [February 7, 2026, 11:03am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/37 "2026-02-07T11:03:15Z")
> [@Welshsmarthome](#): > > This morning the lock was unresponsive and the thermostats have self deleted You can also link Nuki and Tado to Homey using their official apps. This doesn’t require Matter (in Tado, just add the thermostat as a “Smart Thermostat” instead of “Smart Thermostat X”) > **[Nuki | Homey](https://homey.app/en-us/app/io.nuki/Nuki/)** > > Keyless electronic door lock for smart access > **[tado° | Homey](https://homey.app/en-us/app/com.tado2/tado%C2%B0/)** > > Everyone's comfort zone ---
**Author:** ![bierre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bierre/32/9522_2.png) [@bierre](https://community.homey.app/u/bierre)\ **Post date:** [March 11, 2026, 6:13am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/38 "2026-03-11T06:13:34Z")
Here same issue, athom said its a known problem but still no fix. Matter devices are available (and new ones van be paired) on other systems like home assistant, but in homey after some times connection to matter devices is gone and new devices are found but pairing process ends in unable to connect status. any fixes/solutions yet available? ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [March 11, 2026, 6:40am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/39 "2026-03-11T06:40:19Z")
> [@bierre](#): > > any fixes/solutions yet available? What devices do you have? With WiFi devices, there might he another method to connect them to Homey. ---
**Author:** ![bierre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bierre/32/9522_2.png) [@bierre](https://community.homey.app/u/bierre)\ **Post date:** [March 11, 2026, 7:10am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583/40 "2026-03-11T07:10:46Z")
It’s all devices connected to matter hubs like ikea and Aqara (they sometimes go offline and after reboot of homey they reappear). With adding new devices I’m trying to connect the Aqara FP300 over thread (through iOS/Homekit). [Previous page](https://community.homey.app/t/matter-devices-are-unavailable/148583.md?page=1) [Next page](https://community.homey.app/t/matter-devices-are-unavailable/148583.md?page=3)