# Massive download **URL:** \ **Category:** Questions & Help\ **Created:** [February 23, 2020, 11:28am UTC](https://community.homey.app/t/massive-download/26288 "2020-02-23T11:28:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Niels\_Henrik\_Duevang](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_henrik_duevang/32/16394_2.png) [@Niels\_Henrik\_Duevang](https://community.homey.app/u/Niels_Henrik_Duevang)\ **Post date:** [February 23, 2020, 11:28am UTC](https://community.homey.app/t/massive-download/26288/1 "2020-02-23T11:28:39Z")
Hi - I have just configured a new Ubiquiti network and observed that my Homey downloaded 5.97 gb in 24 hours? That seems crazy - any idea what that is? ---
**Author:** ![Heronimus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heronimus/32/3564_2.png) [@Heronimus](https://community.homey.app/u/Heronimus)\ **Post date:** [February 23, 2020, 1:18pm UTC](https://community.homey.app/t/massive-download/26288/2 "2020-02-23T13:18:15Z")
Hi Niels, Almost 6GB, that seems crazy indeed. Here are my statistics for comparison : At this moment my Homey has 2 sessions open to Amazon ip addresses. Dataflow monitor show me Homey received 4,64MB and transmitted 4,49MB in 232 hours. Thats something different from your stats. (Last 24 hours DNS lookups where mostly coming from the NEST app) Kind regards, Heronimus ---
**Author:** ![Niels\_Henrik\_Duevang](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_henrik_duevang/32/16394_2.png) [@Niels\_Henrik\_Duevang](https://community.homey.app/u/Niels_Henrik_Duevang)\ **Post date:** [February 23, 2020, 4:09pm UTC](https://community.homey.app/t/massive-download/26288/3 "2020-02-23T16:09:58Z")
Yes, that’s something else indeed. What do you suggest I can do - contact support? ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [February 23, 2020, 4:51pm UTC](https://community.homey.app/t/massive-download/26288/4 "2020-02-23T16:51:27Z")
Would monitor it for a few days, if it keeps going on, contact Athom support. ---
**Author:** ![Niels\_Henrik\_Duevang](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_henrik_duevang/32/16394_2.png) [@Niels\_Henrik\_Duevang](https://community.homey.app/u/Niels_Henrik_Duevang)\ **Post date:** [February 23, 2020, 6:09pm UTC](https://community.homey.app/t/massive-download/26288/5 "2020-02-23T18:09:05Z")
👍 ---
**Author:** ![Christian\_Borner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christian_borner/32/4921_2.png) [@Christian\_Borner](https://community.homey.app/u/Christian_Borner)\ **Post date:** [February 24, 2020, 8:38pm UTC](https://community.homey.app/t/massive-download/26288/6 "2020-02-24T20:38:10Z")
I already got 34 gigs down and nearly 6 up. ---
**Author:** ![Hullie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hullie/32/9264_2.png) [@Hullie](https://community.homey.app/u/Hullie)\ **Post date:** [February 24, 2020, 9:10pm UTC](https://community.homey.app/t/massive-download/26288/7 "2020-02-24T21:10:27Z")
Are you sure that it is your homey? My homey uses mb’s or less. I’ve never heard or read this kind data transfer. ---
**Author:** ![Davy\_Vissers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/davy_vissers/32/1702_2.png) [@Davy\_Vissers](https://community.homey.app/u/Davy_Vissers)\ **Post date:** [February 24, 2020, 9:21pm UTC](https://community.homey.app/t/massive-download/26288/8 "2020-02-24T21:21:58Z")
Did you find the cause? I have the same issue. According to Unifi’s DPI this is Let’s Encrypt. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/0/90e1e4131b5a3df0135c5568bb7767c1126cc6a2.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/4/24d867f7cfe14ac164f2c72425f6f7537359c58c.jpeg) ---
**Author:** ![Le\_Cactus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/le_cactus/32/9727_2.png) [@Le\_Cactus](https://community.homey.app/u/Le_Cactus)\ **Post date:** [February 24, 2020, 11:42pm UTC](https://community.homey.app/t/massive-download/26288/9 "2020-02-24T23:42:50Z")
I believe it’s not Homey (the OS/core) itself, but one of the apps you are using. I would disable apps one by one to see if the disabled app is responsible for the massive amounts of data being used. I’d start with apps that are obvious to have internet access like Ring, Nest or any app that is used for devices that are purchased through AliExpress 🙂 Please keep us informed when (or if) you find the culprit. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 25, 2020, 6:40am UTC](https://community.homey.app/t/massive-download/26288/10 "2020-02-25T06:40:04Z")
I would suggest sending all this to [Athom](https://support.athom.com/hc/en-us/requests/new). Let’s Encrypt is used to provide an SSL-certificate for your Homey, and apparently something is going horribly wrong there. I can’t think of any third-party apps that would use Let’s Encrypt. ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [February 25, 2020, 9:17am UTC](https://community.homey.app/t/massive-download/26288/11 "2020-02-25T09:17:41Z")
Homey traffic last 24 h ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/b/6bcf74342c55221c7054ff4b6d4ba20c59416b02.jpeg) And last week ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/1/91c11b5f5f8b267a8ead05d21303efccfceac4f6.jpeg) Blue ist Upload/ Green Download ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 25, 2020, 10:06am UTC](https://community.homey.app/t/massive-download/26288/12 "2020-02-25T10:06:09Z")
If you have backups enabled, that would explain the traffic to Amazon. ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [February 25, 2020, 10:12am UTC](https://community.homey.app/t/massive-download/26288/13 "2020-02-25T10:12:54Z")
It’s disable. I created exactly 2 backups manually (17.02 and 20.02) ---
**Author:** ![Niels\_Henrik\_Duevang](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_henrik_duevang/32/16394_2.png) [@Niels\_Henrik\_Duevang](https://community.homey.app/u/Niels_Henrik_Duevang)\ **Post date:** [February 26, 2020, 3:12pm UTC](https://community.homey.app/t/massive-download/26288/14 "2020-02-26T15:12:41Z")
Hi all of you - sorry to be soooo slow with answering (had a couple of busy days;). ![IMG_1677.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/d/6d4f01aad9ad0f0506c49d5456f02ae275a89257.jpeg) The only app’s I have running are these (pictured). @Davy_Vissers I have not activated DPI so I am unfortunately not able to specify the data - but for the last 2 days Homey has - downloaded: 16,02 GB - uploaded: 1,009 GB ---
**Author:** ![Erwin\_DeB](https://avatars.discourse-cdn.com/v4/letter/e/d9b06d/32.png) [@Erwin\_DeB](https://community.homey.app/u/Erwin_DeB)\ **Post date:** [February 29, 2020, 5:13pm UTC](https://community.homey.app/t/massive-download/26288/15 "2020-02-29T17:13:59Z")
Same here. Sorry, no DPI ![Screenshot_20200229-181127](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/6/4624c7c7b1f46605c4dea534947a800472162bcb.jpeg) ---
**Author:** ![Erwin\_DeB](https://avatars.discourse-cdn.com/v4/letter/e/d9b06d/32.png) [@Erwin\_DeB](https://community.homey.app/u/Erwin_DeB)\ **Post date:** [February 29, 2020, 5:16pm UTC](https://community.homey.app/t/massive-download/26288/16 "2020-02-29T17:16:26Z")
I have the same massive data downloads. I also have Danalock, Google chromecast and Philips hue. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 29, 2020, 5:30pm UTC](https://community.homey.app/t/massive-download/26288/17 "2020-02-29T17:30:22Z")
Try disabling the Hue app for a while to see if that helps. I remember that months ago, the Hue app was identified as a source for massive downloads. ---
**Author:** ![Niels\_Henrik\_Duevang](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_henrik_duevang/32/16394_2.png) [@Niels\_Henrik\_Duevang](https://community.homey.app/u/Niels_Henrik_Duevang)\ **Post date:** [March 1, 2020, 11:52am UTC](https://community.homey.app/t/massive-download/26288/18 "2020-03-01T11:52:57Z")
Hi Robert - thank you. After all I am not willing to disable the Hue app for 2 reasons: 1. - the Hue app is central in my use of Homey 2. - if the conclusion is, that it is the Hue app causing the huge use of data - there is nothing really I can do about it, as it will not stop me from using the Hue app (as to reason no. 1;) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [March 1, 2020, 3:01pm UTC](https://community.homey.app/t/massive-download/26288/19 "2020-03-01T15:01:07Z")
> [@Niels\_Henrik\_Duevang](#): > > there is nothing really I can do about it You could report it to the developer of the app so other users won’t run into the same problem. ---
**Author:** ![Niels\_Henrik\_Duevang](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_henrik_duevang/32/16394_2.png) [@Niels\_Henrik\_Duevang](https://community.homey.app/u/Niels_Henrik_Duevang)\ **Post date:** [March 1, 2020, 4:01pm UTC](https://community.homey.app/t/massive-download/26288/20 "2020-03-01T16:01:09Z")
You are right - but I already have the feeling that the Hue app is badly supported (have reported one critical issue months ago that is still not solved) so sadly I fear this will be of no use;) [Next page](https://community.homey.app/t/massive-download/26288.md?page=2)