# Manual Backup option missing in Testflight App

**URL:** <https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [June 22, 2023, 7:18pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919 "2023-06-22T19:18:00Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\
**Post date:** [June 22, 2023, 7:18pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/1 "2023-06-22T19:18:00Z")

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The option to perform a manual backup is missing.  
I wanted to migrate to my new homey, but would like to perform a manual backup first.  
My Homey Pro Backup subscription is okay.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [June 22, 2023, 7:21pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/2 "2023-06-22T19:21:58Z")

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Log on as Owner and use the Mobile App.

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**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\
**Post date:** [June 22, 2023, 7:22pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/3 "2023-06-22T19:22:40Z")

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I am the owner and using the mobile (test flight) app.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 22, 2023, 7:23pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/4 "2023-06-22T19:23:14Z")

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Justto be sure,have you checked your subscription, right

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [June 22, 2023, 7:24pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/5 "2023-06-22T19:24:07Z")

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> [@Munnikie](#):
>
> using the mobile (test flight) app.

Revert to the normal App.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/2/823d58e14319d0e56ce0cdb05c16c22faa3c659c.jpeg)

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<div class="post-metadata">

**Author:** ![Munnikie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/munnikie/32/31427_2.png) [@Munnikie](https://community.homey.app/u/Munnikie)\
**Post date:** [June 22, 2023, 7:27pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/6 "2023-06-22T19:27:06Z")

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Thx!

So confirmed, the “Test flight” version does not contain the Manual Backup option.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [June 23, 2023, 7:16am UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/7 "2023-06-23T07:16:00Z")

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Don’t know which TestFlight version and which Homey firmware you’re using, but I’m able to create manual backups:

 ![IMG_3653](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/7/e75ff5748d66fb257b32bce319b64961bcff5a44.jpeg)  
(Translation of the blue button: Create backup)

Homey Smartphone App (iPadOS/iOS): 7.1.0.1208 (TestFlight)  
Homey Firmware (HP23): 10.0.0-rc.118  
Apple Devices Firmware: iOS/iPadOS 16.5.1

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**Author:** ![J\_de\_Boer](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@J\_de\_Boer](https://community.homey.app/u/J_de_Boer)\
**Post date:** [July 2, 2023, 1:36pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/8 "2023-07-02T13:36:29Z")

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> [@DirkG](#):
>
> Homey Firmware (HP23): 10.0.0-rc.118

Don’t know if I’m using “test flight” but I can’t back up manually either. While I have Homey Firmware (HP23): 10.0.0-rc.118

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [July 2, 2023, 1:44pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/9 "2023-07-02T13:44:08Z")

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You can check the Homey Smartphone App Version as follows:  
More → Settings → General → App Version

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<div class="post-metadata">

**Author:** ![J\_de\_Boer](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@J\_de\_Boer](https://community.homey.app/u/J_de_Boer)\
**Post date:** [July 2, 2023, 2:05pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/10 "2023-07-02T14:05:13Z")

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thank you, my app version is 7.2.0.1217.  
I would like to place backups on my NAS.  
But only get the options below in the app.

 ![Screenshot_2023-07-02-16-01-59-095_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/8/0894211f698bb0e1c6c31cb26e763f6459bf9e8f.jpeg)

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 2, 2023, 2:15pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/11 "2023-07-02T14:15:30Z")

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> [@J\_de\_Boer](#):
>
> I would like to place backups on my NAS.

That is not an option for online/ in the App Backup’s,

- Online Backups are on Subscription in the Athom Cloud (for all Homey Pro’s Early 2016 up to 2023)
- USB Backup’s can be made here offline for Homey Pro (Early 2023) only  
[My devices | Homey](https://homey.app/en-us/account/devices/)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/2/b2f91ab5038385cc21f2e9ab1923ee88a6f589d0.png)

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<div class="post-metadata">

**Author:** ![J\_de\_Boer](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@J\_de\_Boer](https://community.homey.app/u/J_de_Boer)\
**Post date:** [July 2, 2023, 9:05pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/12 "2023-07-02T21:05:49Z")

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Thank you for the tip which lead me to the manual for making a offline backup.

> **[Connecting Homey Pro (Early 2023) to a PC / Mac with USB](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB)**
>
> Homey Pro (Early 2023) can be connected to a PC or Mac for various tasks:
> 
> Create a Local Backup
> Restore a Local Backup
> Updating Software
> Factory Resetting
> 
> 
> To start, unplug Homey Pro (Early 2023)...

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<div class="post-metadata">

**Author:** ![Articate](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/articate/32/57311_2.png) [@Articate](https://community.homey.app/u/Articate)\
**Post date:** [July 2, 2023, 10:10pm UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/13 "2023-07-02T22:10:17Z")

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What do I lose with reverting on a Homey Pro 2023 that’s already set up? Besides dark theme?

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 3, 2023, 8:48am UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/14 "2023-07-03T08:48:11Z")

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> [@Articate](#):
>
> Homey Pro 2023 that’s already set up? Besides dark theme?

I don’t understand your question,  
The Dark theme is part of the Mobile App and WebApp. that will not change with a Restore.

So a Restore of an backup always brings you back in time to the point of the Backup.  
Losing all changes (and Insights) since your Backup.  
Nothing more, nothing less.

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<div class="post-metadata">

**Author:** ![Articate](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/articate/32/57311_2.png) [@Articate](https://community.homey.app/u/Articate)\
**Post date:** [July 3, 2023, 9:26am UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919/15 "2023-07-03T09:26:18Z")

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Maybe I misunderstood. I started using the Test Flight app to be able to set up my HP2023, but if there’s benefits to now going back to the non-test app. So I was curious what I’d lose by going from the beta app to the old.
