# Lost wifi

**URL:** <https://community.homey.app/t/lost-wifi/67328>\
**Category:** Devices\
**Created:** [August 14, 2022, 8:15am UTC](https://community.homey.app/t/lost-wifi/67328 "2022-08-14T08:15:30Z")\
**Posts on this page:** 1\
**Showing post:** 5

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 14, 2022, 1:57pm UTC](https://community.homey.app/t/lost-wifi/67328/5 "2022-08-14T13:57:53Z")

</div>

Maybe there’s a useful hint here:

> [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161):
>
> Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…

---

_[View the full topic](https://community.homey.app/t/lost-wifi/67328)._
