# Lost wifi

**URL:** <https://community.homey.app/t/lost-wifi/67328>\
**Category:** Devices\
**Created:** [August 14, 2022, 8:15am UTC](https://community.homey.app/t/lost-wifi/67328 "2022-08-14T08:15:30Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![swap83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/swap83/32/56435_2.png) [@swap83](https://community.homey.app/u/swap83)\
**Post date:** [August 14, 2022, 8:15am UTC](https://community.homey.app/t/lost-wifi/67328/1 "2022-08-14T08:15:31Z")

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Sorry for my English  
My homey lost wifi for 2 times.  
I must put it in the recovery mode and reconfigure the wifi as the first time.  
My configuration (app, flows, etc) there are yet!

- original power supply
- SSID wifi only 2.4
- others device nothing problem with same wifi.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [August 14, 2022, 8:21am UTC](https://community.homey.app/t/lost-wifi/67328/2 "2022-08-14T08:21:13Z")

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> [@swap83](#):
>
> original power supply

Try a better one.

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**Author:** ![swap83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/swap83/32/56435_2.png) [@swap83](https://community.homey.app/u/swap83)\
**Post date:** [August 14, 2022, 8:26am UTC](https://community.homey.app/t/lost-wifi/67328/3 "2022-08-14T08:26:00Z")

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Really?  
Why the power supply causes the loose wifi?

> [@robertklep](#):
>
> > [@swap83](#):
> >
> > original power supply
> 
> Try a better one.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [August 14, 2022, 8:36am UTC](https://community.homey.app/t/lost-wifi/67328/4 "2022-08-14T08:36:58Z")

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> [@swap83](#):
>
> Really?  
> Why the power supply causes the loose wifi?

The original power supply is known to be of bad quality, and can cause all kinds of random issues.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 14, 2022, 1:57pm UTC](https://community.homey.app/t/lost-wifi/67328/5 "2022-08-14T13:57:53Z")

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Maybe there’s a useful hint here:

> [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161):
>
> Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…

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**Author:** ![swap83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/swap83/32/56435_2.png) [@swap83](https://community.homey.app/u/swap83)\
**Post date:** [August 14, 2022, 2:16pm UTC](https://community.homey.app/t/lost-wifi/67328/7 "2022-08-14T14:16:52Z")

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I did it all @Peter_Kawa  
My homey after \*\*some time \*\* the wifi connect