# Lost newbie **URL:** \ **Category:** Questions & Help\ **Tags:** homey-self-hosted\ **Created:** [June 1, 2026, 9:46pm UTC](https://community.homey.app/t/lost-newbie/155645 "2026-06-01T21:46:15Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [June 1, 2026, 9:46pm UTC](https://community.homey.app/t/lost-newbie/155645/1 "2026-06-01T21:46:15Z")
I’m still finding my way with the new homey equipment and have got an issue I don’t understand at all. I’m running the server from my ugreen Nas visa docker. Tonight it said there were updates I had to do, so I did them and now the server won’t connect. All the stuff I can find on the internet seems to come from a position of knowing how all of this works already and it’s all new to me. Because it was the first one I set up the self-hosted server (shs) is the primary and my homey pro is secondary as far as homey link is concerned. The couple of things I set up on the Pro are still connecting but all the devices on the shs are incommunicado and the apps all say that the shs is offline. I’ve tried everything I can think of so far but to no avail. What the heck have I done wrong? ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [June 1, 2026, 11:05pm UTC](https://community.homey.app/t/lost-newbie/155645/2 "2026-06-01T23:05:05Z")
Can you check More-\>Homey SHS (your Homey name)-\>Add new Homey-\>Self-Hosted Server. Does it show up there? If it’s visible there, you might have erased your Homey configuration. Do you have backups? ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [June 2, 2026, 9:11am UTC](https://community.homey.app/t/lost-newbie/155645/3 "2026-06-02T09:11:11Z")
No, no sign of it there at all. The l option only comes up under the homey pro, although the option to select the SHS is there a step earlier. No, no backups as of yet because 1) I’m experimenting with hardware and the SHS to see which setup I want to stick with. 2) I want aware of options to make backups as I’ve not looked into that due to #1. Might it be easiest at this point to delete it and re-add? Slainte, Jim ---
**Author:** ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand)\ **Post date:** [June 2, 2026, 12:36pm UTC](https://community.homey.app/t/lost-newbie/155645/4 "2026-06-02T12:36:10Z")
> [@Targaid](#): > > Tonight it said there were updates What exactly said there were updates? Ugreen Nas or Homey SHS? > [@Targaid](#): > > All the stuff I can find on the internet seems to come from a position of knowing how all of this works already and it’s all new to me. We all have to start somewhere 🙂 I don’t have a Ugreen NAS, but using the screenshots in the [installation guide](https://support.homey.app/hc/en-us/articles/24305697664412-How-to-install-Homey-Self-Hosted-Server-on-UGREEN-NASync): - Is the docker container currently running? - What’s visible in the “logs” tab? ![Screenshot 2026-06-02 at 14.34.06](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/a/baa610f4383baf8cb8802bf3be8fc13b4dc7a8df.png) ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [June 3, 2026, 4:20pm UTC](https://community.homey.app/t/lost-newbie/155645/5 "2026-06-03T16:20:13Z")
It was the NAS that asked for the updates, I think, as it was the Docker stuff needing it. Can’t see Homey asking for that to be done. I was careless and just followed my phone notifications without really reading them which I know is kinda dumb but I wasn’t thinking. I’m normally more careful than that. What’s currently running: ![image.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/e/fe7fbee5cb08d1154ddb7ebb0fc5b379b1e7ba20.png) ![image.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/b/8be5703ae7a59381eed92d25bab121533b79a200.png) Log file is attached, assuming it comes over from this email. I’m a bit annoyed with Homey today, tbh. I ordered a Mini to try out whilst awaiting Curry’s to contact me about the re-furbed Pro I was sent as new. The Mini is also a refurb but this time sent from Homey’s Amazon page. THREE sets of security stickers applied on top of each other, the plastic cover obviously re-applied by hand and no USB cable in the box. If I didn’t like the way Homey works as much as I do this might have been enough to get me to give up on it all together. (Attachment export\_log\_20260603165941.txt is missing) ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [June 3, 2026, 4:29pm UTC](https://community.homey.app/t/lost-newbie/155645/6 "2026-06-03T16:29:48Z")
That log file didn’t attach so here’s the txt: toTime: all level: all operator: all content: all fromTime: all create\_time level operator content 2026-06-01 22:31:03 info gonk homey-shs container restart successfully 2026-06-01 22:30:57 info gonk ghcr.io\_athombv\_homey-shs-1 container restart successfully 2026-06-01 22:25:03 info gonk Successfully created ghcr.io\_athombv\_homey-shs-1 container 2026-06-01 22:24:05 info gonk Successfully deleted [ghcr.io/athombv/homey-shs:](http://ghcr.io/athombv/homey-shs:) image 2026-06-01 22:20:59 info system one-click update task execution completed 2026-06-01 22:20:59 info system container ‘homey-shs’ updated successfully, its image ‘[Package homey-shs · GitHub](http://ghcr.io/athombv/homey-shs:latest)’ has been updated to the latest version. 2026-06-01 22:19:59 info gonk starting one-click update task: [Package homey-shs · GitHub](http://ghcr.io/athombv/homey-shs:latest) 2026-06-01 20:46:29 info system docker engine status change to online 2026-06-01 20:44:39 info system docker engine status change to online 2026-06-01 20:44:39 warn system Engine startup failed, reason: Get “http://%2Fvar%2Frun%2Fdocker.sock/\_ping”: context deadline exceeded 2026-05-10 23:20:01 info gonk successfull deploy project ‘homey-shs’ 2026-05-04 15:16:39 info system docker engine status change to online 2026-05-04 15:16:39 warn system Engine startup failed, reason: Get “http://%2Fvar%2Frun%2Fdocker.sock/\_ping”: context deadline exceeded 2026-05-01 17:38:09 warn system Engine startup failed, reason: Get “http://%2Fvar%2Frun%2Fdocker.sock/\_ping”: context deadline exceeded 2026-05-01 17:38:08 info system docker engine status change to online 2026-05-01 11:06:48 info system docker engine status change to online 2026-05-01 11:05:17 warn system Engine startup failed, reason: Get “http://%2Fvar%2Frun%2Fdocker.sock/\_ping”: context deadline exceeded 2026-05-01 11:05:17 info system docker engine status change to online 2026-04-14 00:33:08 info system successfull down project ‘homeassistant’ 2026-04-14 00:33:08 info system Successfully deleted ugreen/home-assistant:v2 image 2026-04-14 00:18:48 info system docker engine status change to online 2026-04-14 00:18:48 warn system Engine startup failed, reason: Get “http://%2Fvar%2Frun%2Fdocker.sock/\_ping”: context deadline exceeded 2026-04-14 00:15:49 warn system docker engine status change to offline 2026-03-31 13:35:25 info system successfull start project ‘homeassistant’ 2026-03-31 13:29:02 info system docker engine status change to online 2026-02-13 11:53:55 info system docker engine status change to online 2026-02-03 13:28:02 info system docker engine status change to online 2026-01-21 19:59:36 info system docker engine status change to online 2026-01-17 18:13:41 warn system docker engine status change to offline 2026-01-17 18:09:22 info system docker engine status change to online 2025-12-29 19:54:22 info system docker engine status change to online 2025-12-29 15:37:09 info system docker engine status change to online 2025-12-29 15:35:36 warn system docker engine status change to offline 2025-12-29 15:35:21 info system docker engine status change to online 2025-12-18 01:15:07 warn system docker engine status change to offline 2025-12-02 13:52:40 info system docker engine status change to online 2025-12-02 13:51:16 info system docker engine status change to online 2025-11-09 13:41:41 info system successfull start project ‘jellyfin’ 2025-11-09 13:38:37 info system successfull start project ‘homeassistant’ 2025-11-07 16:11:40 info system docker engine status change to online 2025-11-06 13:15:09 warn system docker engine status change to offline 2025-11-01 23:11:38 info system docker engine status change to online 2025-11-01 23:09:03 info system docker engine status change to online 2025-10-31 13:53:50 info system docker engine status change to online 2025-10-21 02:17:46 warn system docker engine status change to offline 2025-10-20 14:53:30 info system docker engine status change to online 2025-10-20 01:19:38 warn system docker engine status change to offline 2025-10-19 17:04:14 info system docker engine status change to online 2025-10-19 01:28:50 warn system docker engine status change to offline 2025-10-18 19:53:09 info system docker engine status change to online 2025-10-18 19:51:37 warn system docker engine status change to offline 2025-10-16 20:42:55 info system docker engine status change to online 2025-10-16 20:42:49 info system docker shared folder: /volume1/docker create success 2025-10-16 20:42:49 info system docker data path has set to /volume1/@docker ---
**Author:** ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand)\ **Post date:** [June 4, 2026, 6:18am UTC](https://community.homey.app/t/lost-newbie/155645/7 "2026-06-04T06:18:40Z")
It seems two containers Homey-SHS are running. I’d suggest stopping both of them (`homey-shs` and `ghcr.io_athombv_homey-shs-1`) and then only start the first `homey-shs`. ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [June 5, 2026, 5:35pm UTC](https://community.homey.app/t/lost-newbie/155645/8 "2026-06-05T17:35:51Z")
I decided to just delete everything and start again. Nothing was important enough and resetting things let me do better flows than I had first tried. So, now there’s just one container, the app is finding and using both the Homey Pro and the SHS just fine. It’s even done a better job of adding the Ikea stuff this time around. The only issue I now have is that the My.homey.app page on my PC can’t find either of them. I guess I have to reset that somehow, too? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 5, 2026, 11:38pm UTC](https://community.homey.app/t/lost-newbie/155645/9 "2026-06-05T23:38:18Z")
> [@Targaid](#): > > The only issue I now have is that the My.homey.app page on my PC can’t find either of them. I guess I have to reset that somehow, too? Hi, you first have to add a Homey SHS as new Homey by using the mobile app, to have it registered. When it succeeds, you should be able to reach it with my.homey.app as well. You can find [this info @ Knowledge Base](https://support.homey.app/hc/en-us/search?utf8=%E2%9C%93&query=self-hosted+start&commit=Search) ![Screenshot_20260606_013723_Ecosia](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/e/7ec415f055660fe105e8e44e725a408d1f77e734.jpeg) ![Screenshot_20260606_013655_Ecosia](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/3/635b1948bb77cbe81ed1b9fa63ac4244a3db25a7.jpeg) ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [June 6, 2026, 2:00pm UTC](https://community.homey.app/t/lost-newbie/155645/10 "2026-06-06T14:00:05Z")
> [@Targaid](#): > > The only issue I now have is that the My.homey.app page on my PC can’t find either of them. I guess I have to reset that somehow, too? You can click your account image at the top right, and then you need to click your SHS. Then you need to refresh the page (it’s a bug in the Homey Webapp where if you had selected a removed Homey Cloud or SHS that you need to refresh after selecting another Homey) ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [June 6, 2026, 11:36pm UTC](https://community.homey.app/t/lost-newbie/155645/11 "2026-06-06T23:36:15Z")
Well, that was easy lol. Always is once you know the secret, of course. Many thanks. ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [June 6, 2026, 11:37pm UTC](https://community.homey.app/t/lost-newbie/155645/12 "2026-06-06T23:37:26Z")
I think it’s some kind of bug in the web app. But if I delete a Homey Cloud and open the web page, it’s always stuck in the “Not Found” screen until I refresh it ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [June 9, 2026, 8:28am UTC](https://community.homey.app/t/lost-newbie/155645/13 "2026-06-09T08:28:16Z")
Yeah, that definitely works for me. I’ll need to try clearing the cache for the page and see if that makes the fix permanent as I have to do it every time. Thanks for all your help. Now if I could just get my BG sockets working I’d be golden. Google has so far recommended 4 different apps that should make it work. I wish I were enough of a programmer to do my own integration for them. Save all this grief. ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [June 9, 2026, 1:22pm UTC](https://community.homey.app/t/lost-newbie/155645/14 "2026-06-09T13:22:11Z")
Which mobile app do the BG sockets use? ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [June 9, 2026, 4:35pm UTC](https://community.homey.app/t/lost-newbie/155645/15 "2026-06-09T16:35:16Z")
Depends on which day I ask Google. It has recommended three so far and none of them work. The main recommendation is eWelink where you’re supposed to be able to log in with the credentials from the BG app and just use it. However, my credentials _don’t_ sign into the app and the specific sockets aren’t an option on their app anyway (I set up a new account on it). I tried just connecting one of my sockets as a generic device but all that did was disconnect it from the BG app and Alexa and failed to add it to the eWelink app. I’ll get there in the end. TBH, one of them was a nightmare to connect to the BG app, I had to buy a wi-fi extender for it and it took days to get them all talking. ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [June 9, 2026, 4:54pm UTC](https://community.homey.app/t/lost-newbie/155645/16 "2026-06-09T16:54:01Z")
I just checked, and “BG Home” is a BroadLink SDK app, so no eWeLink. Maybe @Sharkys can help you here, since they are the developer of the BroadLink app for Homey. ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [June 10, 2026, 3:27pm UTC](https://community.homey.app/t/lost-newbie/155645/17 "2026-06-10T15:27:09Z")
I haven’t tried Broadlink yet - it was the most recent recommendation from Google. Thanks for looking for me; greatly appreciated J ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [July 7, 2026, 12:00am UTC](https://community.homey.app/t/lost-newbie/155645/18 "2026-07-07T00:00:17Z")
> [@smarthomesven](#): > > BroadLink So far, no joy. The only way I can use these via Homey so far is to use it to trigger Alexa routines. Not ideal but it’s a workaround. ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [July 7, 2026, 12:06am UTC](https://community.homey.app/t/lost-newbie/155645/19 "2026-07-07T00:06:54Z")
You should report it here, maybe the developer of the Broadlink Homey app can help. But this BG Home is definitely a BroadLink SDK app > [@\[APP\]\[Pro\] Broadlink App](https://community.homey.app/t/app-pro-broadlink-app/6389): > > Use [Homey](https://www.athom.com/) together with [Broadlink devices](http://www.ibroadlink.com/). Supported devices [A1](http://www.ibroadlink.com/a1/) - Environment Sensor RM3 mini RM3 Mini Red Bean edition RM Pro - IR RM Pro Plus - IR + RF [RM4 Mini](https://www.ibroadlink.com/productinfo/762674.html)[RM4 Pro](https://www.ibroadlink.com/productinfo/762672.html) RM5 Plus - [pls. read tip here](https://community.homey.app/t/app-pro-broadlink-app/6389/832) SP1 - power socket switch SP2 - power socket switch with nightlight and meter SP3S - power socket switch with meter MP1 - 4 way power socket switch This app is based on the hard work of other people and created with help of ChatGPT. Big shoot out to previous developer [Remko](https://community.homey.app/u/Remko) … ---
**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\ **Post date:** [July 7, 2026, 12:10am UTC](https://community.homey.app/t/lost-newbie/155645/20 "2026-07-07T00:10:23Z")
I contacted Broadlink about it. Although their app supports BG devices this does not, apparently, extend to the smart sockets. Of decision, but there you go. I have requested that they review that choice. Sharkey’s app doesn’t support them, either 😞