# Lost acces after deleting account

**URL:** <https://community.homey.app/t/lost-acces-after-deleting-account/83576>\
**Category:** Questions & Help\
**Created:** [June 30, 2023, 5:29am UTC](https://community.homey.app/t/lost-acces-after-deleting-account/83576 "2023-06-30T05:29:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Romario\_van\_Galen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/romario_van_galen/32/79245_2.png) [@Romario\_van\_Galen](https://community.homey.app/u/Romario_van_Galen)\
**Post date:** [June 30, 2023, 5:29am UTC](https://community.homey.app/t/lost-acces-after-deleting-account/83576/1 "2023-06-30T05:29:03Z")

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Dear readers

Just received my pro ‘23😬  
Unfortunately i’ve done something wrong. Indeleted my account instead of disconnecting all devices on my home premium account. So now all flows are still working but I don’t have acces to this account.

Anyone with the same problem and probably a solution to get acces to my previous home again?

Thanks in advance!

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 30, 2023, 6:01am UTC](https://community.homey.app/t/lost-acces-after-deleting-account/83576/2 "2023-06-30T06:01:17Z")

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I’m afraid your only hope is Athom support.  
Also even it’s not 2FA related, maybe you can try your luck with [https://support.homey.app/hc/en-us/articles/360020967199-I-lost-my-two-factor-authentication-2FA-device](https://support.homey.app/hc/en-us/articles/360020967199-I-lost-my-two-factor-authentication-2FA-device) …

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**Author:** ![Romario\_van\_Galen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/romario_van_galen/32/79245_2.png) [@Romario\_van\_Galen](https://community.homey.app/u/Romario_van_Galen)\
**Post date:** [June 30, 2023, 6:27am UTC](https://community.homey.app/t/lost-acces-after-deleting-account/83576/3 "2023-06-30T06:27:54Z")

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Thank you for your reply  
2fa was’nt activated yet. So I’ll try Athom as well
