# Loss of Matter devices connectivity in Homey EVERYDAY! **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [July 7, 2026, 8:49pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002 "2026-07-07T20:49:36Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![McNasty79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mcnasty79/32/167384_2.png) [@McNasty79](https://community.homey.app/u/McNasty79)\ **Post date:** [July 7, 2026, 8:49pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/1 "2026-07-07T20:49:36Z")
I have a homey pro and I am losing connectivity to LIFX and other devices such as Inovelli White switches EVERYDAY. I am absolutely having regrets investing in the garbage. I would understand if it were only LIFX that use WIFI or only Inovelli switches that use thread, but this is insane. ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [July 7, 2026, 8:51pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/2 "2026-07-07T20:51:19Z")
Have you already tried using this app instead of Matter for your LIFX lights? > **[LIFX | Homey](https://homey.app/en-us/app/com.lifx/LIFX/)** > > Wi-Fi enabled LED smart lights Matter is very unstable, there are already many posts on the forum about issues with Matter. A “native” Homey app using Cloud or LAN is often better ---
**Author:** ![Dillon\_Standley](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dillon_standley/32/120739_2.png) [@Dillon\_Standley](https://community.homey.app/u/Dillon_Standley)\ **Post date:** [July 7, 2026, 11:36pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/3 "2026-07-07T23:36:12Z")
try disconnecting from the cloud that really helped me ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [July 8, 2026, 2:07am UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/4 "2026-07-08T02:07:29Z")
You mean the Homey? Homey doesn’t work correctly without internet access, it needs to refresh the token for the mobile app with the server every 14 days ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [July 8, 2026, 5:53am UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/5 "2026-07-08T05:53:10Z")
Please create a diagnostic report and get in touch with our support team. They can help you out. ---
**Author:** ![deejayreissue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/deejayreissue/32/81912_2.png) [@deejayreissue](https://community.homey.app/u/deejayreissue)\ **Post date:** [July 8, 2026, 8:10pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/6 "2026-07-08T20:10:59Z")
which firmware version are you on, which Homey do you have? 19, 23, mini or 26? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 8, 2026, 8:24pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/7 "2026-07-08T20:24:11Z")
> [@deejayreissue](#): > > 19 There’s no Matter/Thread available for the 2016-2019 models ---
**Author:** ![McNasty79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mcnasty79/32/167384_2.png) [@McNasty79](https://community.homey.app/u/McNasty79)\ **Post date:** [July 8, 2026, 8:36pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/8 "2026-07-08T20:36:45Z")
Im running the 2026 with latest non-beta release ---
**Author:** ![deejayreissue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/deejayreissue/32/81912_2.png) [@deejayreissue](https://community.homey.app/u/deejayreissue)\ **Post date:** [July 8, 2026, 9:07pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/9 "2026-07-08T21:07:46Z")
When did these issues start occuring? What home networking setup do you have? I’ve gone through plenty of iterations of setup to get MoT working so happy to help rule out some possibilities for the issues ---
**Author:** ![McNasty79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mcnasty79/32/167384_2.png) [@McNasty79](https://community.homey.app/u/McNasty79)\ **Post date:** [July 8, 2026, 9:28pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/10 "2026-07-08T21:28:14Z")
Im using unifi udr se with ipv6 enabled on the iot vlan. There are 4 wifi6 unifi AP throughout the house. The connection is wifi through my IoT ssid with all matter devices and homey on enhanced IoT 2.4 ghz. Ive had the honey pro a week and have had to re-pair most devices daily. Client isolation has been disabled and multicast to uninicast is disabled. I also have a atios console that is hardwired into iot vlan that also experiences matter disconnections so im not convinced its an rf related issue. ---
**Author:** ![deejayreissue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/deejayreissue/32/81912_2.png) [@deejayreissue](https://community.homey.app/u/deejayreissue)\ **Post date:** [July 8, 2026, 9:36pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/11 "2026-07-08T21:36:16Z")
Make sure your 2.4ghz band is set to Wifi CH1 and bandwidth is on 20mhz or you get a lot of interference If you’re using a separate Zigbee controller, make sure that’s on CH25 is mDNS configured correctly and IGMP Snooping turned off? Couple of really good videos you should check out if you’re using Thread with a Unifi stack [![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/b/0bf7be456588bfc86aa0ea9465f41d18bb1f24d4.jpeg "The Network Settings That Fixed My Apple Smart Home (Unifi IoT Setup)") ](https://www.youtube.com/watch?v=ZozbU8ZQyjc) [![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/7/47e2449878e5d6e662178bde041aab840b1c14bc.jpeg "Fix Your IPv6 for Matter & Thread (UniFi Guide)") ](https://www.youtube.com/watch?v=aUHIFZBDBh8) ---
**Author:** ![deejayreissue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/deejayreissue/32/81912_2.png) [@deejayreissue](https://community.homey.app/u/deejayreissue)\ **Post date:** [July 10, 2026, 9:03pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/12 "2026-07-10T21:03:22Z")
Any improvement? ---
**Author:** ![McNasty79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mcnasty79/32/167384_2.png) [@McNasty79](https://community.homey.app/u/McNasty79)\ **Post date:** [July 10, 2026, 9:14pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/13 "2026-07-10T21:14:37Z")
I ended up buying the poe adapter and things improved. Its been 24 hours and stable so far. ---
**Author:** ![deejayreissue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/deejayreissue/32/81912_2.png) [@deejayreissue](https://community.homey.app/u/deejayreissue)\ **Post date:** [July 10, 2026, 9:19pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/14 "2026-07-10T21:19:07Z")
Good to know! How many Thread devices do you have? ---
**Author:** ![McNasty79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mcnasty79/32/167384_2.png) [@McNasty79](https://community.homey.app/u/McNasty79)\ **Post date:** [July 10, 2026, 9:31pm UTC](https://community.homey.app/t/loss-of-matter-devices-connectivity-in-homey-everyday/157002/15 "2026-07-10T21:31:22Z")
I have about 15 inovelli white series switches running thread. 1 atios connected via ethernet running matter and about 30 lifx with matter over wifi.