# \[Links\] Athom websites and user accounts

**URL:** <https://community.homey.app/t/links-athom-websites-and-user-accounts/43>\
**Category:** Moderators Announcements\
**Created:** [January 23, 2024, 12:00am UTC](https://community.homey.app/t/links-athom-websites-and-user-accounts/43 "2024-01-23T00:00:00Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Bram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram/32/104322_2.png) [@Bram](https://community.homey.app/u/Bram)\
**Post date:** [January 23, 2024, 12:00am UTC](https://community.homey.app/t/links-athom-websites-and-user-accounts/43/1 "2024-01-23T00:00:00Z")

</div>

## Links: Athom websites and user accounts

**The Community:**  
You! Me! We! people all over the World (from the first Kickstarter release) and to reach these people a big part of the Community and on Slack is in English.

- [Homey – Smart home works better together](https://www.athom.com/community)

For an overview of **other** Homey Communities see:

- [[Info] The Homey Communities](https://community.homey.app/t/44)

For the bug tracking system (Github) and Chat (Slack) you need to create a separate account (username/password) if you wish to participate with the community.

The Store (WebShop), your Homey, the App Store, the mobile App (on Android or Apple iOS ) and even this Community [https://community.homey.app/](https://community.homey.app/) work with one Athom Account (created at [https://accounts.athom.com](https://accounts.athom.com/)).  
You should create separate accounts for all family members using a mobile device.

**Status of Athom’s Cloud Infrastructure**  
To check if everything at Athom’s cloud is running smooth, before asking for help if one of the functions (fe App Store, Setup, Speech to Text, Alexa, etc.) suddenly doesn’t work. If Status isn’t [Operational] for one of them Athom employees are already informed, investigating or working on a solution.

- [https://status.athom.com](https://status.athom.com/)

**The Community Forum** (Where you are Probably reading this)  
For All your questions regarding Homey and Domotica to the Community!

- [https://community.homey.app](https://community.homey.app/)
- [https://forum.athom.com](https://forum.athom.com/) read-only Archive (Old Forum for Homey Version 1 Closed as of 27th august 2018 )

**Updates of Homey software**  
Default Homey installs the latest updates automatically, Fixes for reported issues and small updates are reported here:

- [https://firmware.athom.com](https://firmware.athom.com/)

**Reporting Bugs about Homey and Homey’s Apps**  
Athom uses a ticket registration system on [https://support.athom.com](https://support.athom.com)  
If you cant find your answer there you can send them the support request using

- [https://support.athom.com/hc/nl/requests/new](https://support.athom.com/hc/nl/requests/new)

**Reporting Bugs for Developers in the Web-API SDK or Homey Apps SDK**  
For Developers Athom created two Issue Trackers on Github:

- [GitHub - athombv/homey-apps-sdk-issues: This issue tracker is for Homey Developers using the Apps SDK. · GitHub](https://github.com/athombv/homey-apps-sdk-issues)
- [GitHub - athombv/homey-web-api-issues: This issue tracker is for Homey Developers using the Web API. · GitHub](https://github.com/athombv/homey-web-api-issues)

If you would like to participate in reporting Bugs you should create a account at GitHub by Signing up [here](https://github.com/join?source=header-repo)  
please read the FAQ section about creating usefull Bug reports and Feature Requests

**Athoms Slack channels**  
Athom uses Slack as a chat channel with the community. Get your invite by entering your email address [here](https://slack.athom.com/) and register for an Slack account. Login and join the conversation here:

- [https://athomcommunity.slack.com](https://athomcommunity.slack.com/)

**Request to Add support for NEW Features and NEW Devices**   
Athom uses some Google forms,  
Request for support of new feature can be done in the form:

- [https://go.athom.com/request-homey-feature](https://go.athom.com/request-homey-feature)

Request for support of new devices can be done in the form:

- [Request device support for Homey](https://go.athom.com/request-device-support)

Depending on many factors (popularity, availability of API’s and documentation , resources (time) needed, etc.) Athom will possibly add a feature cq create an App to support the requested devices.

**Developer Documentation and Tools for Homey**  
If you want to read anything about how to program Apps for Homey or use the Web API:

- [https://developer.athom.com/](https://developer.athom.com/)

**Athom Alpha Tester Program**  
The purpose of this program is to give developers a chance to adjust their Apps to the latest firmware, before the firmware is released. It is important to be aware of the fact that the updates you will be receiving are very experimental, receive very limited QA testing and can possibly brick your Homey. Therefore it is not recommended to use the AATP updates on a Homey that you are heavily dependent on. It is always possible to unsubscribe from this channel and revert back to the Experimental channel.

- [Athom Alpha Tester Program](https://go.athom.com/aatp-apply)

**Forum Discussion**  
Initial Discussion created by @Dijker  
Ask any Moderator or me to add/update/correct this Discussion.

---

<div class="post-metadata">

**Author:** ![CommunityEffort](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/communityeffort/32/69032_2.png) [@CommunityEffort](https://community.homey.app/u/CommunityEffort)\
**Post date:** [January 23, 2024, 12:01am UTC](https://community.homey.app/t/links-athom-websites-and-user-accounts/43/2 "2024-01-23T00:01:58Z")

</div>

# For developers (ToBeCompeted!!)

Some special links for Homey Developers:

For Homey apps the SVGs for the pairing can be requested here:

- [GitHub - athombv/homey-vectors-public: Developers can request vector icons for an Homey App here](https://github.com/athombv/homey-vectors-public)

an Athom employee will create them for you

# Regarding standard Capailities:

> [@System icon](https://community.homey.app/t/system-icon/130744/3):
>
> Here you can find all the svg icons (you can just right click and save them):
> 
> [https://basvanderploeg.nl/homey/icons/capabilities/](https://basvanderploeg.nl/homey/icons/capabilities/)
