# Lidl Service - Real service still exists 🥰

**URL:** <https://community.homey.app/t/lidl-service-real-service-still-exists/129581>\
**Category:** Off-Topic\
**Created:** [February 2, 2025, 7:27pm UTC](https://community.homey.app/t/lidl-service-real-service-still-exists/129581 "2025-02-02T19:27:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 2, 2025, 7:27pm UTC](https://community.homey.app/t/lidl-service-real-service-still-exists/129581/1 "2025-02-02T19:27:14Z")

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(I’m not affiliated to Lidl or Silvercrest in any way)

I just wanted to share a positive experience.

Over 2 years ago, I bought myself 2 Silvercrest zigbee extension cords with 3 switchable sockets and 4 USB connectors, with Lidl online shop.

One of those suddenly started to turn the sockets on & off, a bit like Morse code; resetting & re-pair did not make a difference, it refused to pair again.

I only asked if the unit was repairable:  
Whilst _ **not** _ under warranty anymore, they offered me a replacement unit.  
But, because those weren’t sold anymore,  
I got my money back within 2 weeks.

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**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [February 3, 2025, 1:05pm UTC](https://community.homey.app/t/lidl-service-real-service-still-exists/129581/2 "2025-02-03T13:05:06Z")

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Same experience here in Finland. Has an USB power supply that failed after couple of years. Got my money back.