# LG WebOS app doesn't power on my LG TV

**URL:** <https://community.homey.app/t/lg-webos-app-doesnt-power-on-my-lg-tv/12402>\
**Category:** Apps\
**Created:** [April 28, 2019, 5:34pm UTC](https://community.homey.app/t/lg-webos-app-doesnt-power-on-my-lg-tv/12402 "2019-04-28T17:34:12Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\
**Post date:** [April 28, 2019, 5:34pm UTC](https://community.homey.app/t/lg-webos-app-doesnt-power-on-my-lg-tv/12402/1 "2019-04-28T17:34:12Z")

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Hi I have LG WebOS app version v2.2.0 - 09.12.17 installed. It can send a message to the TV, turn up the volume etc, but power on always fails with timeout.

Any ideas?

Support link from App page seems to be dead (This issue tracker is disabled…)

[Support page](https://support.athom.com/hc/en-us) doesn’t seem to work for me either (“[athom.zendesk.com](http://athom.zendesk.com) refused to connect.”)

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**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\
**Post date:** [April 28, 2019, 6:44pm UTC](https://community.homey.app/t/lg-webos-app-doesnt-power-on-my-lg-tv/12402/2 "2019-04-28T18:44:35Z")

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Because wifi tv is off when tv is off?

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**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\
**Post date:** [April 28, 2019, 6:57pm UTC](https://community.homey.app/t/lg-webos-app-doesnt-power-on-my-lg-tv/12402/3 "2019-04-28T18:57:14Z")

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Not sure what you mean:

> 

Because wifi tv is off when tv is off?

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [April 28, 2019, 6:58pm UTC](https://community.homey.app/t/lg-webos-app-doesnt-power-on-my-lg-tv/12402/4 "2019-04-28T18:58:52Z")

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App readme says:  
“Note: Powering the TV on or off is done using Infrared, all other actions are used via Wi-Fi.”

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<div class="post-metadata">

**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\
**Post date:** [April 28, 2019, 7:30pm UTC](https://community.homey.app/t/lg-webos-app-doesnt-power-on-my-lg-tv/12402/5 "2019-04-28T19:30:12Z")

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Exactly. I use the app for the bedroom tv in combination with the broadlink rm mini for on/off

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**Author:** ![Martin\_van\_der\_Aart](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_van_der_aart/32/9658_2.png) [@Martin\_van\_der\_Aart](https://community.homey.app/u/Martin_van_der_Aart)\
**Post date:** [April 28, 2019, 8:37pm UTC](https://community.homey.app/t/lg-webos-app-doesnt-power-on-my-lg-tv/12402/6 "2019-04-28T20:37:04Z")

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I have a LG Oled TV and use the Homey app “WOL” (Wake on Lan) to power on the TV.  
Works perfect.

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**Author:** ![carp3-noctem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carp3-noctem/32/8831_2.png) [@carp3-noctem](https://community.homey.app/u/carp3-noctem)\
**Post date:** [April 29, 2019, 10:00pm UTC](https://community.homey.app/t/lg-webos-app-doesnt-power-on-my-lg-tv/12402/7 "2019-04-29T22:00:00Z")

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Make sure to enable the power on over LAN it should default in OFF.