# Ledvance smart+ gu10 unknown zigbee device

**URL:** <https://community.homey.app/t/ledvance-smart-gu10-unknown-zigbee-device/109737>\
**Category:** Questions & Help\
**Tags:** app, zigbee, homey-pro\
**Created:** [May 12, 2024, 10:19am UTC](https://community.homey.app/t/ledvance-smart-gu10-unknown-zigbee-device/109737 "2024-05-12T10:19:07Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [May 13, 2024, 8:50am UTC](https://community.homey.app/t/ledvance-smart-gu10-unknown-zigbee-device/109737/2 "2024-05-13T08:50:57Z")

</div>

> [@Z0tteke](#):
>
> But i do have the ledvance smart+ installed

That doesn’t mean the device is supported. Apps have to declare explicitly which devices they support, based on modelId and manufacturerId.

The LEDVANCE SMART+ app supports these modelId’s:

```auto
PAR16 TW Value
PAR16 TW Z3
PAR16 DIM Z3
PAR16 RGBW Z3
PAR16 RGBW Value

```

As you can see, the modelId of your light, `PAR16S RGBW`, isn’t listed, so it’s not supported by the app.

You can add the device as a generic Zigbee device (you call it an “unknown Zigbee device”), and it will mostly work.

I don’t know why the `<group>` app doesn’t support it though, it’s probably best to ask [in the app thread](https://community.homey.app/t/app-pro-group-3-2-4-stable/3168).

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