# KNX control timeout after updating Homey Pro (2023) to firmware 13.3.0
**URL:** https://community.homey.app/t/knx-control-timeout-after-updating-homey-pro-2023-to-firmware-13-3-0/156558
**Category:** Questions & Help
**Tags:** app, homey-pro
**Created:** [June 25, 2026, 3:48pm UTC](https://community.homey.app/t/knx-control-timeout-after-updating-homey-pro-2023-to-firmware-13-3-0/156558 "2026-06-25T15:48:59Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@HISVN\_NAM](https://community.homey.app/u/HISVN_NAM)
#### Post date: [June 25, 2026, 3:48pm UTC](https://community.homey.app/t/knx-control-timeout-after-updating-homey-pro-2023-to-firmware-13-3-0/156558/1 "2026-06-25T15:48:59Z")
Hi,
After my Homey Pro (2023) automatically updated to firmware **13.3.0** , I started experiencing issues with my KNX installation.
Interestingly, Homey can still receive status updates from KNX devices. For example, sensor values and door/window states are updated correctly.
However, every time I try to control a KNX device from Homey, the command fails with a **timeout (10000 ms)** error.
So far I have tried the following:
- Replaced the KNX IP Interface with another one to rule out a hardware issue.
- Uninstalled and reinstalled the KNX app.
- Reconfigured the KNX app.
None of these steps made any difference.
To compare, I have another Homey Pro (2023) connected to the same KNX installation that is still running the previous firmware version. It continues to work normally without any timeout issues.
Has anyone else experienced this after updating to firmware 13.3.0? Could this be a compatibility issue introduced by the latest firmware?
Any suggestions would be appreciated.
---
### Author:  [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [June 25, 2026, 4:48pm UTC](https://community.homey.app/t/knx-control-timeout-after-updating-homey-pro-2023-to-firmware-13-3-0/156558/2 "2026-06-25T16:48:41Z")
Take your Homey off power for 5 minutes or so.
---
### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [June 25, 2026, 5:11pm UTC](https://community.homey.app/t/knx-control-timeout-after-updating-homey-pro-2023-to-firmware-13-3-0/156558/3 "2026-06-25T17:11:21Z")
I’ve disabled auto-update stuff ☺
---
### Author:  [@Mark-AppMyHome](https://community.homey.app/u/Mark-AppMyHome)
#### Post date: [June 25, 2026, 6:51pm UTC](https://community.homey.app/t/knx-control-timeout-after-updating-homey-pro-2023-to-firmware-13-3-0/156558/4 "2026-06-25T18:51:49Z")
Well after the update I can no longer connect to the hp26. It gets the colorful ring then reboots after 5 min. Reinstalling did not help.
---
### Author:  [@deejayreissue](https://community.homey.app/u/deejayreissue)
#### Post date: [June 26, 2026, 8:18pm UTC](https://community.homey.app/t/knx-control-timeout-after-updating-homey-pro-2023-to-firmware-13-3-0/156558/5 "2026-06-26T20:18:53Z")
Firmware 13.3 is a car crash
---
### Author:  [@deejayreissue](https://community.homey.app/u/deejayreissue)
#### Post date: [June 26, 2026, 8:19pm UTC](https://community.homey.app/t/knx-control-timeout-after-updating-homey-pro-2023-to-firmware-13-3-0/156558/6 "2026-06-26T20:19:23Z")
Yep, I currently envy anyone who isn’t yet on 13.3
---
### Author:  [@Bert.M](https://community.homey.app/u/Bert.M)
#### Post date: [July 21, 2026, 2:13pm UTC](https://community.homey.app/t/knx-control-timeout-after-updating-homey-pro-2023-to-firmware-13-3-0/156558/7 "2026-07-21T14:13:34Z")
Have you found a solution?
Are is Homey looking into this?