# Keep losing Wifi? “ Homey is offline”

**URL:** <https://community.homey.app/t/keep-losing-wifi-homey-is-offline/49661>\
**Category:** Questions & Help\
**Tags:** wifi\
**Created:** [July 22, 2021, 5:05am UTC](https://community.homey.app/t/keep-losing-wifi-homey-is-offline/49661 "2021-07-22T05:05:29Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![anon78407409](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@anon78407409](https://community.homey.app/u/anon78407409)\
**Post date:** [August 18, 2021, 1:52pm UTC](https://community.homey.app/t/keep-losing-wifi-homey-is-offline/49661/11 "2021-08-18T13:52:52Z")

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> A software repair is a deep clean of all Homeys software. With a regular reset of firmware flash remainders of old software can still be found, with a software repair it as clean as when it leaves the factory.

Does this mean there could be personal data on a device if sold then?

I don’t like this. Very strange!

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