# Keep getting error after reboot

**URL:** <https://community.homey.app/t/keep-getting-error-after-reboot/59828>\
**Category:** Questions & Help\
**Created:** [February 5, 2022, 8:04pm UTC](https://community.homey.app/t/keep-getting-error-after-reboot/59828 "2022-02-05T20:04:00Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Lars\_Halborg\_Hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lars_halborg_hansen/32/49730_2.png) [@Lars\_Halborg\_Hansen](https://community.homey.app/u/Lars_Halborg_Hansen)\
**Post date:** [February 5, 2022, 8:04pm UTC](https://community.homey.app/t/keep-getting-error-after-reboot/59828/1 "2022-02-05T20:04:00Z")

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Hi, Just got my Homey. I am very happy with it but i have a small problem.  
After reboots i keep getting these errors. “Retreiving fenceArray failed: Fejl: ENOENT: no such file or directory, open '/userdata/owntracks\_fences.json” and it seems that my locatation is not registred.

I cannot find any arthicles that have a solution.

The only one is this one without a solution " [Foutmelding op de tijdlijn - 🇳🇱 Nederlands (Dutch) / Vragen & hulp - Homey Community Forum](https://community.homey.app/t/foutmelding-op-de-tijdlijn/11101)"

Do you have any solutions ?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [February 5, 2022, 8:30pm UTC](https://community.homey.app/t/keep-getting-error-after-reboot/59828/2 "2022-02-05T20:30:55Z")

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Configure the Owntracks app: [Location and Presence App for Homey | Homey](https://homey.app/a/nl.scanno.owntracks)

Correct.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 6, 2022, 2:13pm UTC](https://community.homey.app/t/keep-getting-error-after-reboot/59828/3 "2022-02-06T14:13:20Z")

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I think it can be ignored if you don’t have “Location & Presence” installed.  
Question: why do you reboot Homey?

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**Author:** ![Lars\_Halborg\_Hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lars_halborg_hansen/32/49730_2.png) [@Lars\_Halborg\_Hansen](https://community.homey.app/u/Lars_Halborg_Hansen)\
**Post date:** [February 7, 2022, 8:50am UTC](https://community.homey.app/t/keep-getting-error-after-reboot/59828/4 "2022-02-07T08:50:53Z")

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Hi, Thanks for the reply.

Is there a way to remove the messages, just for my OCD ;o)

The reason for the reboot is that i also have problems with my Philips HUE app. It shows all units as offline several times a day.

I cannot figure out if it is Homey or my Phillips Hue bridge. They are online in the native HUE app.

A reboot doesn’t help so i will stop the reboots.

 ![IMG_832FBB994070-1.jpeg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/a/da01cc00ac8a1dfcf07e729d982261fe94d22f99.jpeg)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 7, 2022, 11:41am UTC](https://community.homey.app/t/keep-getting-error-after-reboot/59828/5 "2022-02-07T11:41:49Z")

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> [@Lars\_Halborg\_Hansen](#):
>
> Is there a way to remove the messages, just for my OCD ;o)

Swipe the message to the left and hit the X  
Or install [\< Timeline Manager² \>](https://store.homey.community/app/nl.onzewifi.timelinemanager2)  
(Info: [click](https://community.homey.app/t/request-manage-timeline-with-flowcard/41699/9) )

Then this flow takes care of it:  
If…  
Homey has started  
Then…  
TimelineManager - Remove messages containing “Owntracks” with a delay of 5m

> [@Lars\_Halborg\_Hansen](#):
>
> Philips HUE app. It shows all units as offline several times a day.

I think it could be wifi related. Try some tips mentioned here:

> [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161):
>
> Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…

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**Author:** ![Sortberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sortberg/32/49467_2.png) [@Sortberg](https://community.homey.app/u/Sortberg)\
**Post date:** [April 14, 2022, 8:22pm UTC](https://community.homey.app/t/keep-getting-error-after-reboot/59828/6 "2022-04-14T20:22:44Z")

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Hej Lars.  
Fik du løst dit problem med HUE. Mine broer er gået offline på Homey, og jeg kan ikke få dem ind igen.

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [April 15, 2022, 4:49am UTC](https://community.homey.app/t/keep-getting-error-after-reboot/59828/7 "2022-04-15T04:49:42Z")

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If you could please keep the conversation in English as much as possible, then more people will be able to participate and help you. If you would rather not or can’t communicate in English then please check out Non-English boards/categories:

[Dansk (Danish)](https://community.homey.app/c/dansk)
