# Issues with ledring

**URL:** <https://community.homey.app/t/issues-with-ledring/52257>\
**Category:** Questions & Help\
**Created:** [September 27, 2021, 8:15am UTC](https://community.homey.app/t/issues-with-ledring/52257 "2021-09-27T08:15:31Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Wlt3r](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wlt3r/32/31755_2.png) [@Wlt3r](https://community.homey.app/u/Wlt3r)\
**Post date:** [September 27, 2021, 8:15am UTC](https://community.homey.app/t/issues-with-ledring/52257/1 "2021-09-27T08:15:31Z")

</div>

Hello and help…  
The ledring of Homey has one sector (approx 6cm) at the front where the leds are bright white, always…  
It does not matter what color the ring is or the dim level. Rest of the ring is responding properly.

I have tried Ptp for 15 mins, tried recovery, no improvement.  
Homey early 2019, 7.1.3  
2A adapter.

Any ideas?  
Thnx in advance!

---

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 27, 2021, 9:10am UTC](https://community.homey.app/t/issues-with-ledring/52257/2 "2021-09-27T09:10:52Z")

</div>

Sounds like a hardware issue to me, but perhaps ask Athom via [support@athom.com](mailto:support@athom.com)

---

<div class="post-metadata">

**Author:** ![Wlt3r](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wlt3r/32/31755_2.png) [@Wlt3r](https://community.homey.app/u/Wlt3r)\
**Post date:** [September 27, 2021, 9:16am UTC](https://community.homey.app/t/issues-with-ledring/52257/3 "2021-09-27T09:16:25Z")

</div>

Thnx,  
I sent them an email with the issue.

And now wait…

---

<div class="post-metadata">

**Author:** ![Wlt3r](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wlt3r/32/31755_2.png) [@Wlt3r](https://community.homey.app/u/Wlt3r)\
**Post date:** [October 5, 2021, 5:55am UTC](https://community.homey.app/t/issues-with-ledring/52257/4 "2021-10-05T05:55:43Z")

</div>

Athom says it is most likely a hardware issue.  
I had to send Homey to them for repair (still under warranty).  
They are looking in to it now.

---

<div class="post-metadata">

**Author:** ![Wlt3r](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wlt3r/32/31755_2.png) [@Wlt3r](https://community.homey.app/u/Wlt3r)\
**Post date:** [October 9, 2021, 7:36pm UTC](https://community.homey.app/t/issues-with-ledring/52257/5 "2021-10-09T19:36:48Z")

</div>

Athom says it is a hardware issue.  
They will replace my homey under warranty.