# Issues Updating Homey To Version 10.3.4
**URL:** https://community.homey.app/t/issues-updating-homey-to-version-10-3-4/108075
**Category:** Questions & Help
**Tags:** homey-pro
**Created:** [April 11, 2024, 10:36pm UTC](https://community.homey.app/t/issues-updating-homey-to-version-10-3-4/108075 "2024-04-11T22:36:02Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Dan\_Melideo](https://community.homey.app/u/Dan_Melideo)
#### Post date: [April 11, 2024, 10:36pm UTC](https://community.homey.app/t/issues-updating-homey-to-version-10-3-4/108075/1 "2024-04-11T22:36:02Z")
My Homey is setup for Auto updates. I noted for the first time I have an Update Dialog (within Updates) to version 10.3.4. There is a Download & Install initiate area at the bottom. I have tried both on my WebUi (Win11) and my iOS app to update. In each case I get a response that its downloading and the Homey will restart once competed. I come back about 10 minutes later either in the same state or back at the starting point to initiate the process. Anyone having similar issues? I could not find any references to this anomality.
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### Author:  [@Cvalstad](https://community.homey.app/u/Cvalstad)
#### Post date: [April 13, 2024, 8:24am UTC](https://community.homey.app/t/issues-updating-homey-to-version-10-3-4/108075/2 "2024-04-13T08:24:21Z")
I have the exact same issue 🤯
Tried contacting support but no response…
I’m also not able to install apps. It just times out. Are you able to install apps?
Any suggestions for fix welcome 😊
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### Author:  [@Dan\_Melideo](https://community.homey.app/u/Dan_Melideo)
#### Post date: [April 13, 2024, 9:25am UTC](https://community.homey.app/t/issues-updating-homey-to-version-10-3-4/108075/3 "2024-04-13T09:25:44Z")
I have contacted support as well via their link. Have received a response yet…
i also have contacted support via a different ticket about failures trying to download apps. Includes timeout, can’t find server among a few other. Have received a response which are mostly questions at this time. Periodically I am successful at downloading an app.
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### Author:  [@Bjorn\_Korsvold](https://community.homey.app/u/Bjorn_Korsvold)
#### Post date: [April 17, 2024, 11:27am UTC](https://community.homey.app/t/issues-updating-homey-to-version-10-3-4/108075/4 "2024-04-17T11:27:15Z")
At first when i Bought the home pro the “OTA” update worked a couple of times, when i got to 10.2 something it stoped working for me. So i kept updating with usb on a computer on every update. And now the 10.3.4 finally worked again, but with some hassle with restarting etc.
I use dual network both ethernet and wifi so think that has been the issue for me, read some where there where a improvement for this. But i dont expect it to work either, so for now i will be “Will it work this time?”. 🙂
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### Author:  [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)
#### Post date: [April 17, 2024, 11:43am UTC](https://community.homey.app/t/issues-updating-homey-to-version-10-3-4/108075/5 "2024-04-17T11:43:11Z")
What if you do not use dual network?
When you are on the homey app on your phone; is there a difference between local network or throught the cloud?
And probably not a solution but: [Port Forwarding is now live | Homey News](https://homey.app/en-us/news/port-forwarding-is-now-live/) is giving an alternative way to reach homey from the outside
edit 1: can you ping your homey?
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### Author:  [@Cvalstad](https://community.homey.app/u/Cvalstad)
#### Post date: [April 18, 2024, 9:35pm UTC](https://community.homey.app/t/issues-updating-homey-to-version-10-3-4/108075/6 "2024-04-18T21:35:56Z")
I successfully updated using chrome today 👍
Still not able to install apps though 😩