# Issues adding Aqara ZigBee T1 devices to Homey Pro 2019

**URL:** <https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [July 15, 2025, 5:35pm UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822 "2025-07-15T17:35:53Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 16, 2025, 4:44pm UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822/7 "2025-07-16T16:44:04Z")

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Okay. What you can do next:  
Replace the power supply by a decent one of a well known brand. It needs to output 5VDC - 2A minimum.  
Why? The original power supply can degrade over time, it starts to deliver lower voltages, which especially zigbee seems to be very sensitive to.

When that doesn’t help, start Homey in recovery mode and choose “Full software download” → this installs the firmware from scratch, without touching all your work.  
This has solved the weirdest zigbee issues for the Pro 2016-2019 series, it might do the trick  
But, always keep a backup at hand.

Howto:

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

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To answer your question

> [@John\_Andersen](#):
>
> I was just wondering if a backup/restore could mitigate the burden of a network reset.

I guess it won’t help much, because the backup will restore the “bad” zigbee config as well.

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