# Issues adding Aqara ZigBee T1 devices to Homey Pro 2019 **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee, homey-pro\ **Created:** [July 15, 2025, 5:35pm UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822 "2025-07-15T17:35:53Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![John\_Andersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_andersen/32/30171_2.png) [@John\_Andersen](https://community.homey.app/u/John_Andersen)\ **Post date:** [July 15, 2025, 5:35pm UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822/1 "2025-07-15T17:35:53Z")
Does anybody know, if resetting my ZigBee network and then restore from the latest backup will have any chance of fixing issues with the ZigBee device table? ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [July 15, 2025, 7:54pm UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822/2 "2025-07-15T19:54:25Z")
What are the issues you are running into? ---
**Author:** ![John\_Andersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_andersen/32/30171_2.png) [@John\_Andersen](https://community.homey.app/u/John_Andersen)\ **Post date:** [July 16, 2025, 5:18am UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822/3 "2025-07-16T05:18:04Z")
I’m no longer able to add ZigBee devices and I only have 24 of them. It seems like the device are rec-ognised and they start paring, but then at the very last step in the process something goes wrong, and I get a ‘Try again’ but if I do I get the same result. I have tried with both Aqara and Ikea devices and I have devices from both brands working. I have read about a table in the ZigBee processer that can be corrupted and that resetting the ZigBee network is the only option. I was just wondering if a backup/restore could mitigate the burden of a network reset. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 16, 2025, 5:24am UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822/4 "2025-07-16T05:24:42Z")
How many router devices do you have in your network? The 2019 Homey has very limited space for directly connected devices, and it sounds like you’ve run out of it. ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [July 16, 2025, 6:22am UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822/5 "2025-07-16T06:22:38Z")
Another thing to try: if the devices you are trying to add are battery powered ones, make sure to press the button on the device during pairing every 2 seconds or so. This will keep the device awake and prevents it from stop communicating with your Homey during pairing. ---
**Author:** ![John\_Andersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_andersen/32/30171_2.png) [@John\_Andersen](https://community.homey.app/u/John_Andersen)\ **Post date:** [July 16, 2025, 2:16pm UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822/6 "2025-07-16T14:16:20Z")
I have 11 router devices, also close to the once that wont work. In the Homey Developer ZigBee table I can actually see 3 out 4 that failed during paring, but I do not receive data from the 3. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 16, 2025, 4:44pm UTC](https://community.homey.app/t/issues-adding-aqara-zigbee-t1-devices-to-homey-pro-2019/139822/7 "2025-07-16T16:44:04Z")
Okay. What you can do next: Replace the power supply by a decent one of a well known brand. It needs to output 5VDC - 2A minimum. Why? The original power supply can degrade over time, it starts to deliver lower voltages, which especially zigbee seems to be very sensitive to. When that doesn’t help, start Homey in recovery mode and choose “Full software download” → this installs the firmware from scratch, without touching all your work. This has solved the weirdest zigbee issues for the Pro 2016-2019 series, it might do the trick But, always keep a backup at hand. Howto: > [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222): > > This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no… . To answer your question > [@John\_Andersen](#): > > I was just wondering if a backup/restore could mitigate the burden of a network reset. I guess it won’t help much, because the backup will restore the “bad” zigbee config as well.