# Issue with Matter on self hosted Homey

**URL:** <https://community.homey.app/t/issue-with-matter-on-self-hosted-homey/147203>\
**Category:** Homey Self-Hosted Server\
**Tags:** matter\
**Created:** [December 18, 2025, 8:09am UTC](https://community.homey.app/t/issue-with-matter-on-self-hosted-homey/147203 "2025-12-18T08:09:08Z")\
**Posts on this page:** 1\
**Showing post:** 17

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**Author:** ![Bram\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram_h/32/52477_2.png) [@Bram\_H](https://community.homey.app/u/Bram_H)\
**Post date:** [January 1, 2026, 1:17pm UTC](https://community.homey.app/t/issue-with-matter-on-self-hosted-homey/147203/17 "2026-01-01T13:17:16Z")

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Still driving me nuts. I cannot get any Matter device connected to Homey. It always ends in 0x00ac. **unable to connect** internal (0x00ac).

I’ve bought different devices, the most recent is the shelly 1 gen 4. The idea was that it does not required a hub to update the firmware. I started with the matter devices from Ikea, but I do not have an ikea hub, so maybe these ikea devices miss a required firmware update or something 🤷‍♂️ . Then I tried Switchbot smartplugs. I was able to connect the Switchbot devices to Homey, but I wasn’t really certain it was via Matter… Adding them was a weird process and it took a zillion years for them to get detected.

The Shelly wanted to update the firmware on its own, since I connect it via Wifi to the internet. That worked. The Gen4 versions can connected via Wifi , Zigbee and Matter. I tried Matter, and the first time I tried, all worked like I would have expected. Fast responsive “next-next-next”… great, until the final step. After it says, devices added to Homey 🥳 I get the next screent that says: **unable to connect** internal (0x00ac)  
(sad trombone) 🫩

I tried to add it to Homekit (AppleTV or Homepod)… works as expected. 🥳  
Enabled “Paring Mode” in Homekit and tried to add it to homey.

Same result… **unable to connect** internal (0x00ac). 🫪

Where should investigate?

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_[View the full topic](https://community.homey.app/t/issue-with-matter-on-self-hosted-homey/147203)._
