# Issue pairing a new Zigbee device (Lixee power meter)

**URL:** <https://community.homey.app/t/issue-pairing-a-new-zigbee-device-lixee-power-meter/93779>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [November 5, 2023, 12:51pm UTC](https://community.homey.app/t/issue-pairing-a-new-zigbee-device-lixee-power-meter/93779 "2023-11-05T12:51:12Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [November 5, 2023, 4:43pm UTC](https://community.homey.app/t/issue-pairing-a-new-zigbee-device-lixee-power-meter/93779/5 "2023-11-05T16:43:18Z")

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Because you wrote that you had no problems with other Zigbee devices, I guess it may be a problem with the app. That’s why I referred to the Lixee app topic.  
However, I don’t know the Lixee app, I don’t have any Lixee devices and I don’t speak French.  
You have also already done a lot to solve this problem, which is very rare, by the way. I guess the Lixee power meter isn’t a battery device, right?

You can also try out the following things:  
– [PTP](https://community.homey.app/t/how-to-ptp/17304)  
– Install the [test version](https://homey.app/en-us/app/com.lixee/liXee/test/) of the app

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_[View the full topic](https://community.homey.app/t/issue-pairing-a-new-zigbee-device-lixee-power-meter/93779)._