# Is there a way to recover a Homey that is stuck in this mode?

**URL:** <https://community.homey.app/t/is-there-a-way-to-recover-a-homey-that-is-stuck-in-this-mode/462>\
**Category:** Questions & Help\
**Created:** [August 24, 2018, 9:41pm UTC](https://community.homey.app/t/is-there-a-way-to-recover-a-homey-that-is-stuck-in-this-mode/462 "2018-08-24T21:41:37Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\
**Post date:** [August 24, 2018, 9:41pm UTC](https://community.homey.app/t/is-there-a-way-to-recover-a-homey-that-is-stuck-in-this-mode/462/1 "2018-08-24T21:41:37Z")

</div>

This homey got stuck during setup. Despite all troubleshooting and recovery atempts it is stuck in this mode/color and not responsive.

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/1X/6e1257cc7a89e77d339ef8a829a225e51cc6070f.jpeg)

Any ideas for how to recover it?

---

<div class="post-metadata">

**Author:** ![willem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willem/32/899_2.png) [@willem](https://community.homey.app/u/willem)\
**Post date:** [August 25, 2018, 1:27pm UTC](https://community.homey.app/t/is-there-a-way-to-recover-a-homey-that-is-stuck-in-this-mode/462/2 "2018-08-25T13:27:40Z")

</div>

Bleu LED means Homey is loading something from the Internet. That could take a while, so don’t be impatient.  
Other option could be to put Homey back in Recovery mode. [https://www.athom.com/nl/support/KB000026/](https://www.athom.com/nl/support/KB000026/)

---

<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [December 8, 2021, 9:54pm UTC](https://community.homey.app/t/is-there-a-way-to-recover-a-homey-that-is-stuck-in-this-mode/462/3 "2021-12-08T21:54:51Z")

</div>

Archived on December 8, 2021, 9:54pm UTC


