# Is Ikea PARASOLL door/window contact sensor going to be supported any time soon? **URL:** \ **Category:** Apps\ **Tags:** app, zigbee, ikea\ **Created:** [December 19, 2023, 11:30am UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351 "2023-12-19T11:30:53Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Robert\_Vasiliu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_vasiliu/32/79245_2.png) [@Robert\_Vasiliu](https://community.homey.app/u/Robert_Vasiliu)\ **Post date:** [December 19, 2023, 11:30am UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/1 "2023-12-19T11:30:53Z")
I have purchased an Ikea PARASOLL door/window sensor with Zigbee. Does anyone know if this is going to be supported by the Ikea Tradfri app soon, or how to request development for unsupported Ikea devices? ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [December 19, 2023, 11:46am UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/2 "2023-12-19T11:46:56Z")
As mentioned [here](https://community.homey.app/t/tradfri-shortcut-button-dutch-snelkoppelknop/23929/56) you can expect them to be added this week šŸ˜‰ ---
**Author:** ![Per-Ove\_Ilar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per-ove_ilar/32/80787_2.png) [@Per-Ove\_Ilar](https://community.homey.app/u/Per-Ove_Ilar)\ **Post date:** [January 11, 2024, 3:29pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/3 "2024-01-11T15:29:45Z")
I donā€™t get the Ikea Parasol (door sensor) to work? The installation itself went well and it came with Homey. I also see on the led that is on the sensor that it flashes 2 times when I ā€œopenā€ it and 1 time when you ā€œcloseā€ but there is no event in Homey. Anyone knows how to solve this issue ? ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [January 11, 2024, 3:54pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/4 "2024-01-11T15:54:04Z")
Is the distance between the device and Homey close enough? (10 meters isnā€™t close! if there are no other routers the sensor can use) ---
**Author:** ![Robert\_Vasiliu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_vasiliu/32/79245_2.png) [@Robert\_Vasiliu](https://community.homey.app/u/Robert_Vasiliu)\ **Post date:** [January 11, 2024, 4:00pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/5 "2024-01-11T16:00:36Z")
Do you see the sensor registered in the Developer Tools? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/0/00d951a69fd00ffb4191282307eb11f5fcb734ef.png) And do use the right condition card? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/a/ba79ea5724878eb01032e6430acc2ea3d31bfd8d.png) ---
**Author:** ![Per-Ove\_Ilar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per-ove_ilar/32/80787_2.png) [@Per-Ove\_Ilar](https://community.homey.app/u/Per-Ove_Ilar)\ **Post date:** [January 11, 2024, 4:14pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/6 "2024-01-11T16:14:42Z")
I just tested the second one I bought and that one is working without any problem. I just tested a flow and the bulb turned on accordingly when the door is opened. I guess I have to return the first one. ---
**Author:** ![Per-Ove\_Ilar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per-ove_ilar/32/80787_2.png) [@Per-Ove\_Ilar](https://community.homey.app/u/Per-Ove_Ilar)\ **Post date:** [January 11, 2024, 4:26pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/7 "2024-01-11T16:26:58Z")
Yes I can see two parasoll in the developer tools. the one not working is different here alarm\_contact Kontaktalarm boolean null the one working shows alarm\_contact Kontaktalarm boolean true or false ---
**Author:** ![Valter\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/valter_p/32/27862_2.png) [@Valter\_P](https://community.homey.app/u/Valter_P)\ **Post date:** [January 11, 2024, 7:31pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/8 "2024-01-11T19:31:03Z")
Iā€™ve had two working for a few weeks until tonight both stopped communicating with homey ---
**Author:** ![Robert\_Vasiliu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_vasiliu/32/79245_2.png) [@Robert\_Vasiliu](https://community.homey.app/u/Robert_Vasiliu)\ **Post date:** [January 11, 2024, 8:43pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/9 "2024-01-11T20:43:25Z")
And repairing the one not working does not solve the issue? ---
**Author:** ![Per-Ove\_Ilar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/per-ove_ilar/32/80787_2.png) [@Per-Ove\_Ilar](https://community.homey.app/u/Per-Ove_Ilar)\ **Post date:** [January 13, 2024, 8:34pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/10 "2024-01-13T20:34:53Z")
No it donā€™t help. The one that worked also stopped responding after a while. I returned both of them to IKEA ---
**Author:** ![cybersprocket](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersprocket/32/78989_2.png) [@cybersprocket](https://community.homey.app/u/cybersprocket)\ **Post date:** [May 10, 2024, 8:14am UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/11 "2024-05-10T08:14:31Z")
Iā€™m having a similar problem, in that I can setup the Parasoll sensor without issues. They work for a while, and then they stop communicating with Homey. I can repair them (re-pair) and they work for a while (days, weeks) and then randomly drop off again. Any thoughts or suggestions on whey they lose contact? Currently have 5 of them running, have had all of them drop off at least onceā€¦ ---
**Author:** ![Robert\_Vasiliu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_vasiliu/32/79245_2.png) [@Robert\_Vasiliu](https://community.homey.app/u/Robert_Vasiliu)\ **Post date:** [May 10, 2024, 2:23pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/12 "2024-05-10T14:23:50Z")
My Parasoll sensors never lost connection with Homey. However there are known issues with Zigbee devices not beeing able to reconnect. Check the chengelog: [Homey Pro (Early 2023) Changelog | Homey](https://homey.app/en-us/wiki/homey-pro-early-2023-firmware-changelog/) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/0/806794e66679915a2ceca350a22dc9f50c450b62.png) ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 3, 2025, 8:00pm UTC](https://community.homey.app/t/is-ikea-parasoll-door-window-contact-sensor-going-to-be-supported-any-time-soon/98351/13 "2025-02-03T20:00:40Z")
Archived on February 3, 2025, 8:00pm UTC