# iPhone app goes to white screen

**URL:** <https://community.homey.app/t/iphone-app-goes-to-white-screen/18706>\
**Category:** Questions & Help\
**Created:** [October 1, 2019, 5:41am UTC](https://community.homey.app/t/iphone-app-goes-to-white-screen/18706 "2019-10-01T05:41:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Bjorn\_Andersson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_andersson/32/13731_2.png) [@Bjorn\_Andersson](https://community.homey.app/u/Bjorn_Andersson)\
**Post date:** [October 1, 2019, 5:41am UTC](https://community.homey.app/t/iphone-app-goes-to-white-screen/18706/1 "2019-10-01T05:41:53Z")

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Started yesterday (I think) - after the homey logo fades away, I only get at fully white screen.

Homey is working and I also get notifications sent to the phone.

Have rebooted the phone with no change in behavior.

I’m feeling a bit hesitant in removing and installing the app again, not sure what I may lose.  
(And also I am not near the Homey at the moment)

Anyone had this/solved this?

–

Additional information, it’s a 6s running 12.1.4

(I will give an OS-upgrade a go later on when I’m on a network.)

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**Author:** ![Bjorn\_Andersson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjorn_andersson/32/13731_2.png) [@Bjorn\_Andersson](https://community.homey.app/u/Bjorn_Andersson)\
**Post date:** [October 1, 2019, 5:16pm UTC](https://community.homey.app/t/iphone-app-goes-to-white-screen/18706/2 "2019-10-01T17:16:32Z")

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Upgrading to latest OS did not change anything.

But I dared remove and reinstall app, so now I’m back.

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**Author:** ![Yeri\_Tan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yeri_tan/32/33933_2.png) [@Yeri\_Tan](https://community.homey.app/u/Yeri_Tan)\
**Post date:** [March 30, 2021, 7:25am UTC](https://community.homey.app/t/iphone-app-goes-to-white-screen/18706/3 "2021-03-30T07:25:01Z")

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Hey,

Here are two ways you can try:

1. Delete and reinstall the app, if this is a matter of the app itself;
2. Use iTunes or an alternative tool like TunesKit iOS System Recovery to restore your iPhone, if the first way does not work.