# Ios16 bug with homey family? **URL:** \ **Category:** Questions & Help\ **Created:** [June 10, 2022, 9:58pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583 "2022-06-10T21:58:21Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Francesco\_Falconi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/francesco_falconi/32/41286_2.png) [@Francesco\_Falconi](https://community.homey.app/u/Francesco_Falconi)\ **Post date:** [June 10, 2022, 9:58pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/1 "2022-06-10T21:58:21Z")
I tried to invite a new family member, the other person receive the link (app downloaded) but clicking on the link nothing happens. Is it a bug related to ios16? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 10, 2022, 10:30pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/2 "2022-06-10T22:30:40Z")
Just to compare: can or did you try to create a test account, and send it to someone with an ipad, or an ios15 phone? Or / and, can (lacking) app permissions be an issue? ---
**Author:** ![Francesco\_Falconi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/francesco_falconi/32/41286_2.png) [@Francesco\_Falconi](https://community.homey.app/u/Francesco_Falconi)\ **Post date:** [June 10, 2022, 11:16pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/3 "2022-06-10T23:16:05Z")
No, I don’t have ios15 device to test ☹ ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 11, 2022, 6:36am UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/4 "2022-06-11T06:36:01Z")
I guess it isn’t specific to version 16 not even to iOS that the app used for the link not yet opens the app when opening the link. Try sending a new link using another app or after closing all apps on the receiving phone. ---
**Author:** ![prosumer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prosumer/32/166478_2.png) [@prosumer](https://community.homey.app/u/prosumer)\ **Post date:** [June 11, 2022, 7:27am UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/5 "2022-06-11T07:27:18Z")
Is the sending or the receiving person using iOS 16 (Beta)? ---
**Author:** ![Francesco\_Falconi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/francesco_falconi/32/41286_2.png) [@Francesco\_Falconi](https://community.homey.app/u/Francesco_Falconi)\ **Post date:** [June 11, 2022, 9:01am UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/6 "2022-06-11T09:01:49Z")
Yes, but I have also an Android and the link do not work (open the browser even if I have already the app installed) ---
**Author:** ![Francesco\_Falconi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/francesco_falconi/32/41286_2.png) [@Francesco\_Falconi](https://community.homey.app/u/Francesco_Falconi)\ **Post date:** [June 11, 2022, 9:02am UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/7 "2022-06-11T09:02:47Z")
2watt do you mean for "Try sending a new link using another app “ ? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 11, 2022, 2:29pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/8 "2022-06-11T14:29:08Z")
> [@Francesco\_Falconi](#): > > Yes, but I have also an Android and the link do not work (open the browser even if I have already the app installed) Can you try to set the phone’s fontsize to the smallest possible, and then open the link? Sometimes the “proceed using the app” button is placed too low and can’t be displayed. Did you restart the phone after installing the app? (Just in case) > [@Francesco\_Falconi](#): > > watt do you mean for "Try sending a new link using another app “ ? Probably: use another phone, logon as owner to the Homey app and then invite a new user. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 11, 2022, 2:50pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/9 "2022-06-11T14:50:26Z")
> [@Francesco\_Falconi](#): > > watt do you mean for "Try sending a new link using another app “ ? What app did you use to send the link? Email? Whatsapp? Sms? Or something else? Try a different one as the link should open the Homey app and not a browser. ---
**Author:** ![Francesco\_Falconi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/francesco_falconi/32/41286_2.png) [@Francesco\_Falconi](https://community.homey.app/u/Francesco_Falconi)\ **Post date:** [June 12, 2022, 8:35pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/10 "2022-06-12T20:35:40Z")
I have tried all the options unfortunately link on iPhone with ios16 does not work - opening the app but stuck on login ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 12, 2022, 9:00pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/11 "2022-06-12T21:00:47Z")
On Android, you can select “Get the app” after opening the link. Then the app store pops up, and then just select “Launch”. _A bit odd, but it works for me_ > ![Screenshot_20220612-225950_Google Play Store](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/7/f7ea3c5ff9ff40493146a9e7db9d4947879b0db8.jpeg) . Did you notify Athom alr? [https://support.homey.app/hc/en-us/requests/new](https://support.homey.app/hc/en-us/requests/new) ---
**Author:** ![Francesco\_Falconi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/francesco_falconi/32/41286_2.png) [@Francesco\_Falconi](https://community.homey.app/u/Francesco_Falconi)\ **Post date:** [June 12, 2022, 9:15pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/12 "2022-06-12T21:15:12Z")
I used an android to generate link to send invitation to iPhone with iOS 16 It’s simple an incompatibility with ios16 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 13, 2022, 11:51am UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/13 "2022-06-13T11:51:52Z")
I was hoping/guessing the Apple app store gets opened, just like the google store on Android. ---
**Author:** ![Ronald\_Otto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronald_otto/32/51743_2.png) [@Ronald\_Otto](https://community.homey.app/u/Ronald_Otto)\ **Post date:** [June 13, 2022, 5:40pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/14 "2022-06-13T17:40:38Z")
Do you use a Pihole, some ad blocking? In my case it was the problem. Disabeling adblockers helped. Homey is using servers that are blacklisted bij a lot of DNS prividers that block advertismen. ---
**Author:** ![Francesco\_Falconi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/francesco_falconi/32/41286_2.png) [@Francesco\_Falconi](https://community.homey.app/u/Francesco_Falconi)\ **Post date:** [June 13, 2022, 5:51pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/15 "2022-06-13T17:51:59Z")
No, unless it’s Apple private relay - but I don’t think so. I think the problem it’s simply iOS 16 ---
**Author:** ![Francesco\_Falconi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/francesco_falconi/32/41286_2.png) [@Francesco\_Falconi](https://community.homey.app/u/Francesco_Falconi)\ **Post date:** [August 9, 2022, 4:07pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/16 "2022-08-09T16:07:18Z")
It still doesn’t work, even in beta 5 - less than one month to public release. Incredible… is homey still alive? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 9, 2022, 6:34pm UTC](https://community.homey.app/t/ios16-bug-with-homey-family/64583/17 "2022-08-09T18:34:05Z")
> [@Francesco\_Falconi](#): > > It still doesn’t work > [@Peter\_Kawa](#): > > Did you notify Athom alr? > [https://support.homey.app/hc/en-us/requests/new](https://support.homey.app/hc/en-us/requests/new) What did Athom support tell you when you reported this issue @ june 12? You don’t mention that in your messages. They mostly respond to me the same working day.