# iOS app is becoming unusable **URL:** \ **Category:** Questions & Help\ **Created:** [November 21, 2023, 6:05pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348 "2023-11-21T18:05:01Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![KarlO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/karlo/32/79886_2.png) [@KarlO](https://community.homey.app/u/KarlO)\ **Post date:** [November 21, 2023, 6:05pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/1 "2023-11-21T18:05:01Z")
The Homey iPhone app is becoming near unusable for me on iPhone 15 Pro as well as iPad Air 2022. After it has been in use for a few minutes, it starts to hang every few seconds for 2-10 seconds, no matter what I am doing. It’s completely random, I could be scrolling, pressing a UI element, or entering text data - suddenly the app will completely freeze for 2-10 seconds. It happens so frequently, it has become near unusable. If I kill the app and restart, it improves for a few minutes. On iPhone I have tried un-installing and re-installing. This did not help. Since it happens on both my iPhone and iPad, it’s not a hardware problem. Is anyone else experiencing any such symptoms? ---
**Author:** ![Geir\_Skalvik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geir_skalvik/32/66215_2.png) [@Geir\_Skalvik](https://community.homey.app/u/Geir_Skalvik)\ **Post date:** [November 21, 2023, 6:09pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/2 "2023-11-21T18:09:30Z")
It’s the same on Android, both on a galaxy Note 20 ultra and a Pixel 8 Pro ---
**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Post date:** [November 21, 2023, 6:34pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/3 "2023-11-21T18:34:20Z")
Same here on iPhone 15 Pro and also it takes a long time to update when new apps are added or lights are changed. Sometimes I need to kill the app to show changes. ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [November 22, 2023, 6:43pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/4 "2023-11-22T18:43:19Z")
I have iphone 14 pro and 3 ipad air 2022, no problems at all💁🏻‍♂️ ---
**Author:** ![Robin\_van\_Kekem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_kekem/32/8187_2.png) [@Robin\_van\_Kekem](https://community.homey.app/u/Robin_van_Kekem)\ **Post date:** [November 22, 2023, 7:51pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/5 "2023-11-22T19:51:02Z")
I have both an Homey Pro 2016 and a new Homey Pro 2023 and been controlling them extensifly using an Pixel 7 pro without issues. ---
**Author:** ![Jahn\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jahn_k/32/1150_2.png) [@Jahn\_K](https://community.homey.app/u/Jahn_K)\ **Post date:** [November 22, 2023, 7:52pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/6 "2023-11-22T19:52:00Z")
Exactly the same here, iPhone 15 Pro Max. Reached out to Athom two weeks ago, but no reply yet. ---
**Author:** ![Bulletcather](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bulletcather/32/13738_2.png) [@Bulletcather](https://community.homey.app/u/Bulletcather)\ **Post date:** [November 22, 2023, 8:48pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/7 "2023-11-22T20:48:03Z")
Same problem pixel 6. Reaction athom. There working on it ---
**Author:** ![Slammer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/slammer/32/68065_2.png) [@Slammer](https://community.homey.app/u/Slammer)\ **Post date:** [November 22, 2023, 10:33pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/8 "2023-11-22T22:33:06Z")
My app (7.5.2 (1367)) started acting up just now. Did a couple of restarts of it but went into the same state after a short while. Rebooted Homey Pro and now I’m unable to get in using the app(s) only Web app is working. I have spinner in iOS and Mac OS app, that keeps reloading from bottom of screen to middle of screen, over and over. Looks almost like it’s bouncing ---
**Author:** ![KarlO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/karlo/32/79886_2.png) [@KarlO](https://community.homey.app/u/KarlO)\ **Post date:** [November 24, 2023, 12:23pm UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/9 "2023-11-24T12:23:05Z")
Thanks for all replies, and for the confirmation that Athom is working on it. Hopefully, a fix is forthcoming. I started to compose a message to them, but saw that the expected response time was 3 weeks. So I posted here instead. The processors used in the devices I experience these freezes on, A17 Pro and M1, are much faster than most multi-core PCs so that should not be a bottleneck. When these freezes occur, I frequently accidentally short click on a device, instead of long-click, thus turning something off or on un-intentionally, instead of opening the properties page. Oh how I wish the short-click vs long-click worked differently in the app, but that’s a whole different topic. ---
**Author:** ![John\_Chr\_Atkins](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_chr_atkins/32/88356_2.png) [@John\_Chr\_Atkins](https://community.homey.app/u/John_Chr_Atkins)\ **Post date:** [February 12, 2024, 6:13am UTC](https://community.homey.app/t/ios-app-is-becoming-unusable/95348/10 "2024-02-12T06:13:22Z")
Still have the same issue … is there a workaroud or is there coming a update for the app? (iPhone 15 Pro Max, Homey Pro 2023, ios updated app)