# Invite family members , ending up with : missing required parameter : athomid

**URL:** <https://community.homey.app/t/invite-family-members-ending-up-with-missing-required-parameter-athomid/90643>\
**Category:** Questions & Help\
**Created:** [October 1, 2023, 4:58am UTC](https://community.homey.app/t/invite-family-members-ending-up-with-missing-required-parameter-athomid/90643 "2023-10-01T04:58:54Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Dunker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dunker/32/77765_2.png) [@Dunker](https://community.homey.app/u/Dunker)\
**Post date:** [October 1, 2023, 4:58am UTC](https://community.homey.app/t/invite-family-members-ending-up-with-missing-required-parameter-athomid/90643/1 "2023-10-01T04:58:54Z")

</div>

Hi

Sending the invite out via sms to a family phone , setting up the account as normal , but at the last stage it ends up with

missing required parameter : athomid  
?

Tried to delete the account several times and started all over again with a new invite , but always ends up the same again ??

---

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [October 1, 2023, 5:01am UTC](https://community.homey.app/t/invite-family-members-ending-up-with-missing-required-parameter-athomid/90643/2 "2023-10-01T05:01:35Z")

</div>

> [@Dunker](#):
>
> missing required parameter : athomid

Contact Athom.

---

<div class="post-metadata">

**Author:** ![Dunker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dunker/32/77765_2.png) [@Dunker](https://community.homey.app/u/Dunker)\
**Post date:** [October 1, 2023, 5:10am UTC](https://community.homey.app/t/invite-family-members-ending-up-with-missing-required-parameter-athomid/90643/3 "2023-10-01T05:10:57Z")

</div>

Hi

Its been 4 weeks since ive emailed the support about this issue , still no reply .  
I know that the support has been busy …

---

<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 1, 2023, 8:09am UTC](https://community.homey.app/t/invite-family-members-ending-up-with-missing-required-parameter-athomid/90643/4 "2023-10-01T08:09:26Z")

</div>

> [@Dunker](#):
>
> Tried to delete the account several times

Afaik no need to remove account.

Alternatively try from webapp on pc  
In browser log in as Homey Owner.  
Create invite link,  
Switch to incognito browser and paste link.  
Log in with the account to invite or create a new Athom account.

---

<div class="post-metadata">

**Author:** ![Dunker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dunker/32/77765_2.png) [@Dunker](https://community.homey.app/u/Dunker)\
**Post date:** [October 1, 2023, 9:16am UTC](https://community.homey.app/t/invite-family-members-ending-up-with-missing-required-parameter-athomid/90643/5 "2023-10-01T09:16:56Z")

</div>

Thnks for the tip , it did work just fine . Invite is working

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 1, 2023, 2:23pm UTC](https://community.homey.app/t/invite-family-members-ending-up-with-missing-required-parameter-athomid/90643/6 "2023-10-01T14:23:48Z")

</div>

> [@Dunker](#):
>
> ive emailed the support

For next time, afaik they don’t respond to email messages.  
Go to support: [https://homey.app/support](https://homey.app/support)

---

<div class="post-metadata">

**Author:** ![Dunker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dunker/32/77765_2.png) [@Dunker](https://community.homey.app/u/Dunker)\
**Post date:** [October 1, 2023, 3:31pm UTC](https://community.homey.app/t/invite-family-members-ending-up-with-missing-required-parameter-athomid/90643/7 "2023-10-01T15:31:47Z")

</div>

Did start a support case 4 weeks ago …
