# Installing the homey pro

**URL:** <https://community.homey.app/t/installing-the-homey-pro/18506>\
**Category:** Questions & Help\
**Created:** [September 25, 2019, 5:53pm UTC](https://community.homey.app/t/installing-the-homey-pro/18506 "2019-09-25T17:53:26Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\
**Post date:** [September 25, 2019, 6:06pm UTC](https://community.homey.app/t/installing-the-homey-pro/18506/2 "2019-09-25T18:06:47Z")

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Hi there, sad to see you have issues with your new Homey.

Hours is not needed. Try to pull the plug, wait 5 minutes and start it again.

There is a couple of ways to handle WiFi problems so if you still are stuck at connection after the reboot try this: [Problems connecting your new Homey to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-to-your-wifi-try-this/10161)

BR // Johan

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