# Installing CLI error **URL:** \ **Category:** Questions & Help\ **Tags:** app, homey-pro\ **Created:** [July 28, 2023, 2:49pm UTC](https://community.homey.app/t/installing-cli-error/85440 "2023-07-28T14:49:35Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![MilanRSC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/milanrsc/32/78916_2.png) [@MilanRSC](https://community.homey.app/u/MilanRSC)\ **Post date:** [July 28, 2023, 2:49pm UTC](https://community.homey.app/t/installing-cli-error/85440/1 "2023-07-28T14:49:35Z")
Hello Forum, I’m trying to install this homey app [GitHub - hteibler/eaton\_docker](https://github.com/hteibler/eaton_docker) I followed all the steps according to this topic [[HOW TO] CLI install method](https://community.homey.app/t/how-to-cli-install-method/198) In the last step when I can install the app I get the following error: C:\Users\milan\Downloads\eaton\_docker-main\>homey app install × Error: Homey Pro van Milan (64abf52e10986921dd68992f) seems offline. at C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\lib\AthomApi.js:224:17 at async AthomApi.getActiveHomey (C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\lib\AthomApi.js:212:24) at async exports.handler (C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\bin\cmds\app\install.js:23:19) I ensured my homey pro is running and I’m using the command prompt as administrator. Can someone help? Kind regards, Milan. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 28, 2023, 7:01pm UTC](https://community.homey.app/t/installing-cli-error/85440/2 "2023-07-28T19:01:12Z")
Temporary turn off any firewall / adblocker / pihole etc. Try `homey select` to see if it is selectable. Try `homey app run --remote` ---
**Author:** ![MilanRSC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/milanrsc/32/78916_2.png) [@MilanRSC](https://community.homey.app/u/MilanRSC)\ **Post date:** [July 31, 2023, 8:08am UTC](https://community.homey.app/t/installing-cli-error/85440/3 "2023-07-31T08:08:06Z")
Thanks for your comment. As you said, I first disabled all types of computer security. Unfortunately I keep getting the following error: C:\Users\milan\Downloads\eaton\_docker-main\>homey app run --remote × Error: Homey Pro van Milan (64abf52e10986921dd68992f) seems to be offline. at C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\lib\AthomApi.js:224:17 at async AthomApi.getActiveHomey (C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\lib\AthomApi.js:212:24) at async App.run (C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\lib\App.js:136:19) at async exports.handler (C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\bin\cmds\app\run.js:37:5) C:\Users\milan\Downloads\eaton\_docker-main\>homey app install × Error: Homey Pro van Milan (64abf52e10986921dd68992f) seems to be offline. at C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\lib\AthomApi.js:224:17 at async AthomApi.getActiveHomey (C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\lib\AthomApi.js:212:24) at async exports.handler (C:\Users\milan\AppData\Roaming\npm\node\_modules\homey\bin\cmds\app\install.js:23:19) Good to know that the homey is correctly selected as shown below. C:\Users\milan\Downloads\eaton\_docker-main\>homey select ? Choose an active Homey: Homey Pro van Milan You have selected `Homey Pro van Milan` as your active Homey. If you have another solution, I’d love to hear it! ---
**Author:** ![MilanRSC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/milanrsc/32/78916_2.png) [@MilanRSC](https://community.homey.app/u/MilanRSC)\ **Post date:** [July 31, 2023, 8:48am UTC](https://community.homey.app/t/installing-cli-error/85440/4 "2023-07-31T08:48:16Z")
Because the Homey was in the cloud environment, it was seen as offline because it was attempted to be accessed via the network. Setting up the Homey within the local network eventually turned out to be the solution. Unfortunately, I still can’t install the app because according to the error, no valid Homey app can be found. I will forward this to the developer. Thanks for your help! ---
**Author:** ![hteibler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hteibler/32/35537_2.png) [@hteibler](https://community.homey.app/u/hteibler)\ **Post date:** [July 31, 2023, 11:03am UTC](https://community.homey.app/t/installing-cli-error/85440/5 "2023-07-31T11:03:01Z")
this is not indented as a plugin for any system instead as a middleware running on docker ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 31, 2023, 11:04am UTC](https://community.homey.app/t/installing-cli-error/85440/6 "2023-07-31T11:04:32Z")
Huh?