# Installing apps fails - Cannot read property of 'url' undefined

**URL:** <https://community.homey.app/t/installing-apps-fails-cannot-read-property-of-url-undefined/29948>\
**Category:** Questions & Help\
**Created:** [May 16, 2020, 10:06am UTC](https://community.homey.app/t/installing-apps-fails-cannot-read-property-of-url-undefined/29948 "2020-05-16T10:06:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![northseer1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/northseer1/32/16674_2.png) [@northseer1](https://community.homey.app/u/northseer1)\
**Post date:** [May 16, 2020, 10:06am UTC](https://community.homey.app/t/installing-apps-fails-cannot-read-property-of-url-undefined/29948/1 "2020-05-16T10:06:01Z")

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I am having this message for all attempts to install or reinstall apps.  
Firmware version 1.5.13

(I have not been able move to 2.x because alexa fails to distinguish “homey” from “harmony” and I also have several flows that use the microphone)

Any thoughts or help welcome

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [May 16, 2020, 10:34am UTC](https://community.homey.app/t/installing-apps-fails-cannot-read-property-of-url-undefined/29948/2 "2020-05-16T10:34:43Z")

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When/where exactly do you get this error? Can you post a screenshot?

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**Author:** ![northseer1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/northseer1/32/16674_2.png) [@northseer1](https://community.homey.app/u/northseer1)\
**Post date:** [May 16, 2020, 10:54am UTC](https://community.homey.app/t/installing-apps-fails-cannot-read-property-of-url-undefined/29948/3 "2020-05-16T10:54:58Z")

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Immediately in response to the install button

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/e/fe383d7f46d7274ea93bc71b1d8ee72cee2f3ab9.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/6/161ed84e40e8b3b80ca70304d87dc7856b56f57b.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/8/b860ba7989dbebd391974a77005fd58e1d96a4a6.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/7/472ec01d42a738f09f75d21392a72a739f95ce31.jpeg)

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [May 16, 2020, 10:57am UTC](https://community.homey.app/t/installing-apps-fails-cannot-read-property-of-url-undefined/29948/4 "2020-05-16T10:57:05Z")

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Looks like Athom have broken the app store for older firmwares. I guess all you can do is send in a support request: [https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request)

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [May 17, 2020, 10:30am UTC](https://community.homey.app/t/installing-apps-fails-cannot-read-property-of-url-undefined/29948/5 "2020-05-17T10:30:49Z")

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> [@northseer1](#):
>
> I also have several flows that use the microphone)

In V2 your homey microphone can be used, only in default it is switched off, but it can easely be switched on in settings. The newer hardware versions do not have a microphone.