# Installing app Ziggo horizon setopbox IR fails **URL:** \ **Category:** Questions & Help\ **Tags:** app\ **Created:** [January 21, 2019, 2:16pm UTC](https://community.homey.app/t/installing-app-ziggo-horizon-setopbox-ir-fails/7584 "2019-01-21T14:16:22Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Bart\_van\_Diem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_van_diem/32/74980_2.png) [@Bart\_van\_Diem](https://community.homey.app/u/Bart_van_Diem)\ **Post date:** [January 21, 2019, 2:16pm UTC](https://community.homey.app/t/installing-app-ziggo-horizon-setopbox-ir-fails/7584/1 "2019-01-21T14:16:22Z")
Hi, When I Try to install an IR app on homy R2 like Ziggo horizon or Samsung Tv IR. Than the installation fails all the time. I get the following error message with details: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/c/c6bd9b70979f4bf759eceba0b1ccc875cfd8b1c3.jpeg) Try again does not help. Any help on how to solve this is very appreciated! ---
**Author:** ![Frans\_Keeman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frans_keeman/32/79711_2.png) [@Frans\_Keeman](https://community.homey.app/u/Frans_Keeman)\ **Post date:** [January 21, 2019, 2:28pm UTC](https://community.homey.app/t/installing-app-ziggo-horizon-setopbox-ir-fails/7584/2 "2019-01-21T14:28:20Z")
There’s already someone that has made an issue at athom. But the more issue’s… Its an v2.0 problem ---
**Author:** ![Bart\_van\_Diem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_van_diem/32/74980_2.png) [@Bart\_van\_Diem](https://community.homey.app/u/Bart_van_Diem)\ **Post date:** [January 21, 2019, 2:37pm UTC](https://community.homey.app/t/installing-app-ziggo-horizon-setopbox-ir-fails/7584/3 "2019-01-21T14:37:29Z")
Thanks for your reply. I will report the issue.