# Installation Qubino LUXY Smart Light not working with Homey Pro 2023 (Unknown Z-Wave device) **URL:** \ **Category:** Devices\ **Tags:** app, homey-pro\ **Created:** [September 1, 2023, 11:51am UTC](https://community.homey.app/t/installation-qubino-luxy-smart-light-not-working-with-homey-pro-2023-unknown-z-wave-device/88537 "2023-09-01T11:51:10Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Guy\_Werckx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guy_werckx/32/85471_2.png) [@Guy\_Werckx](https://community.homey.app/u/Guy_Werckx)\ **Post date:** [September 1, 2023, 11:51am UTC](https://community.homey.app/t/installation-qubino-luxy-smart-light-not-working-with-homey-pro-2023-unknown-z-wave-device/88537/1 "2023-09-01T11:51:10Z")
Hi, I have purchased an QUBINO LUXY Smart Light (order code ZMNHQD1). But my Home Pro 2023 is not recognizing the device during installation. It installs the LUXY as an unknown Z-Wave Device. Procedure i followed: 1. I have installed the QUBINO APP (v4.1.1) on my Homey. And i add the LUXY Smart Switch (ZMNKAD). Here i already see a small difference. When selecting a device to add, the app options ZMNKAD as device, but on the delivery box of the Luxy i see ZMNHQD1 as order ID written). I do not know how important this is. But there is only one Luxy Smart Light device to select (and this has code ZMNKAD). 2. I follow the installation procedure on the ‘Qubino Luxy’ to add the device. This all works fine. Homey acknowleges the key presses… 3. I have entered the S2 Security inclusion, this works fine. 4. Then when the device is added, i get an error message. 5. This error message is that Homey could not find an installed APP for this device. And it therefore adds the device as an ‘unknown Z-Wave Device’. 6. But because it is now a ‘regular Z-Wave’ device, i can only control it ON and OFF. This means i cannot use the device for my purposes (i want to control the different light colors as a visual indicator). Does anybody know what can be the issue here? I have tried 100x times already, also tried the removal procedure (with success) and the factory reset procedure (with success). I have also tried deinstalling the APP and reinstalling it, all does not help. PS: I think the Homey Qubino APP (v4.1.1) is not recognizing this QUBINO LUXY Smart Light (ZMNHQD1)? but Homey made a YouTube video about adding this device, and there it works without issues… Any help is much appreciated. ![05 Device adding failed - app not found](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/d/ed6e650c40e4f40a51909e146d027e1e1c659db7.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 1, 2023, 11:55am UTC](https://community.homey.app/t/installation-qubino-luxy-smart-light-not-working-with-homey-pro-2023-unknown-z-wave-device/88537/2 "2023-09-01T11:55:24Z")
> [@Guy\_Werckx](#): > > Does anybody know what can be the issue here? _“This error message is that Homey could not find an installed APP for this device”_ Even though your device _looks_ like a device that’s supported doesn’t mean that it uses the same internal identifiers, which is how Homey knows which app supports which device. > [@](#): > > Any help is much appreciated. Try installing the test version of the app: [Qubino App for Homey | Homey](https://homey.app/a/com.qubino/test/) If that doesn’t solve it, contact the app developer (details on the app page). ---
**Author:** ![Guy\_Werckx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guy_werckx/32/85471_2.png) [@Guy\_Werckx](https://community.homey.app/u/Guy_Werckx)\ **Post date:** [September 1, 2023, 12:10pm UTC](https://community.homey.app/t/installation-qubino-luxy-smart-light-not-working-with-homey-pro-2023-unknown-z-wave-device/88537/3 "2023-09-01T12:10:31Z")
Dear @robertklep, Thank you very much! The experimental Qubino APP v4.1.5 did the job! 😃 This new App has two different types of LUXY Smart Light (ZMNHQD and ZMNKAD). Thanks for your fast reply and help! /Guy