# Insides / historical data not working since firmware 12.3.0

**URL:** <https://community.homey.app/t/insides-historical-data-not-working-since-firmware-12-3-0/129162>\
**Category:** Questions & Help\
**Created:** [January 28, 2025, 10:05pm UTC](https://community.homey.app/t/insides-historical-data-not-working-since-firmware-12-3-0/129162 "2025-01-28T22:05:37Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [January 29, 2025, 6:08am UTC](https://community.homey.app/t/insides-historical-data-not-working-since-firmware-12-3-0/129162/4 "2025-01-29T06:08:40Z")

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Someone else got the exact same response: [Arre Smart Button - #16 by DWK007](https://community.homey.app/t/arre-smart-button/117701/16)

Athom has apparently given up on customer support.

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_[View the full topic](https://community.homey.app/t/insides-historical-data-not-working-since-firmware-12-3-0/129162)._