# INNR, Plugwise and Ubisys Zigbee Apps

**URL:** <https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990>\
**Category:** Apps\
**Tags:** zigbee\
**Created:** [July 29, 2020, 2:21pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990 "2020-07-29T14:21:12Z")\
**Posts on this page:** 1\
**Showing post:** 84

<div class="post-metadata">

**Author:** ![rvdeijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvdeijk/32/22542_2.png) [@rvdeijk](https://community.homey.app/u/rvdeijk)\
**Post date:** [February 11, 2021, 9:17pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/84 "2021-02-11T21:17:14Z")

</div>

@kasteleman So finally I have Homey V5 and the firmware of my plugwise plug is etrx\_PLUG\_R0004, is it old?

> [@Edwin\_D](#):
>
> however, each time Homey is restarted, some of the INNR’s are marked as could not connect with the red icon. When I restart the app one or twice they usually all work fine again and keep doing so until the next restart.

> [@Ollem](#):
>
> This happened for my Innr SP120 plugs too

> [@Homey v5.0.0 (Stable Release)](https://community.homey.app/t/homey-v5-0-0-stable-release/42697/89):
>
> Only problems with the innr app with SP120 Wall plugs. After reboot of homey there are some plugs not available.

I experience exactly the same. After Homey V5 upgrade and one hour later an extra reboot and PtP, the two sp120 plugs mentions it can’t initialize. Tomorrow I will try a PtP or make the sp120 powerless for a short time.

Report: 1eaf2d6c-de6f-470b-9ac1-8bf744fe0e1c

Edit:  
Maybe this is related, message after V5 upgrade:

 ![Screenshot_20210212-073425_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/2/f2da99c5f0408c8e772a21db65b8f6ccf643750f.jpeg)  
I unplugged one sp120 and plugged it again and after an app restart that sp120 was available again.

---

_[View the full topic](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990)._