# INNR, Plugwise and Ubisys Zigbee Apps

**URL:** <https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990>\
**Category:** Apps\
**Tags:** zigbee\
**Created:** [July 29, 2020, 2:21pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990 "2020-07-29T14:21:12Z")\
**Posts on this page:** 17\
**Page:** 7

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**Author:** ![Fiek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fiek/32/28838_2.png) [@Fiek](https://community.homey.app/u/Fiek)\
**Post date:** [July 19, 2021, 8:39pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/121 "2021-07-19T20:39:10Z")

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I just noticed when I manually switch them on they blink each time. So not only after Six times. Is this normal that they blink each time you switch them on?

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**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\
**Post date:** [July 19, 2021, 8:45pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/122 "2021-07-19T20:45:31Z")

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Ok, can you disable the INNR app and try again? Wondering if they will be included as a generic bulb!

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**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\
**Post date:** [July 19, 2021, 8:52pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/123 "2021-07-19T20:52:34Z")

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Jip, that’s no issue. Did you set Homey in inclusion before or after turning the bulb on?

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**Author:** ![Fiek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fiek/32/28838_2.png) [@Fiek](https://community.homey.app/u/Fiek)\
**Post date:** [July 19, 2021, 8:54pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/124 "2021-07-19T20:54:25Z")

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Before

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**Author:** ![Fiek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fiek/32/28838_2.png) [@Fiek](https://community.homey.app/u/Fiek)\
**Post date:** [July 19, 2021, 8:57pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/125 "2021-07-19T20:57:18Z")

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I have disabled the app and enabled it. Tried to pair it again, but was unsucces full. Also pairing it as generic zigbee device did not work

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**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\
**Post date:** [July 19, 2021, 9:11pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/126 "2021-07-19T21:11:09Z")

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Ok, then please contact Athom support and mention the steps you have already taken and that indeed the bulbs did not include as a generic device!

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**Author:** ![Fiek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fiek/32/28838_2.png) [@Fiek](https://community.homey.app/u/Fiek)\
**Post date:** [July 20, 2021, 7:54am UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/127 "2021-07-20T07:54:23Z")

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Ok thanx

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**Author:** ![Aart\_Hardeman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aart_hardeman/32/11163_2.png) [@Aart\_Hardeman](https://community.homey.app/u/Aart_Hardeman)\
**Post date:** [November 3, 2021, 3:32pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/128 "2021-11-03T15:32:14Z")

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I think i have the same problem:

Hello, i bought 2 new tunable innrbulbs type 278.  
Installed the innr app and tried to pair. (Both tested)  
After a while he gives. allready added,

“Dit apparaat is al toegevoegd. Het kan nodig zijn om het bestaande apparaat te verwijderen en opnieuw toe te voegen aan Homey.”  
Already added  
Try to remove. And pair again.  
Nowhere to find. Also not in the developer app.  
Restarted the app. Restart homey.  
Other zigbee devices work as normal.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [November 3, 2021, 3:41pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/129 "2021-11-03T15:41:05Z")

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Have you tried to reset the lamps and pair them again??

[![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/6/864dfa51500a417513045424b16d05e28039e456.jpeg "How to Reset your Innr Zigbee retrofit products") ](https://www.youtube.com/watch?v=DBc1fIgVXXo)

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<div class="post-metadata">

**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\
**Post date:** [November 3, 2021, 3:51pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/130 "2021-11-03T15:51:18Z")

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I presume you tried to reset the bulbs then add them 1 by 1? Are both bulbs powered on at the same time?

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**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [November 3, 2021, 4:24pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/131 "2021-11-03T16:24:49Z")

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By the way, INNR products can also be operated with a Hue dimmer switch. All you have to do is hold the remote control close to the INNR and press and hold the on and off buttons at the same time until the light flashes. This works with Hue, TINT, Tradfri and Osram.

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**Author:** ![Aart\_Hardeman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aart_hardeman/32/11163_2.png) [@Aart\_Hardeman](https://community.homey.app/u/Aart_Hardeman)\
**Post date:** [November 3, 2021, 4:39pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/132 "2021-11-03T16:39:59Z")

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Tnsnks for reply. Tried resetting without result.  
But the bulb goes return to sender.

- too big. WAF. Small lamp shades
- getting really warm for led bulbs
- connection to homey

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**Author:** ![prohox](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prohox/32/48618_2.png) [@prohox](https://community.homey.app/u/prohox)\
**Post date:** [August 8, 2022, 8:41am UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/134 "2022-08-08T08:41:46Z")

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Hi,

I was wondering if you’d be interested in adding support for ubisys J1 in your ubisys app?

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**Author:** ![Didier\_Delferiere](https://avatars.discourse-cdn.com/v4/letter/d/a4c791/32.png) [@Didier\_Delferiere](https://community.homey.app/u/Didier_Delferiere)\
**Post date:** [February 6, 2023, 12:44pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/135 "2023-02-06T12:44:40Z")

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I am new to this forum and own a Ubisys J1. I would also welcome J1 to be supported 🙂

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**Author:** ![Monit](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/monit/32/79472_2.png) [@Monit](https://community.homey.app/u/Monit)\
**Post date:** [December 20, 2023, 2:57pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/136 "2023-12-20T14:57:01Z")

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I have S1 and S2 devices and trying to get them work with Homey. They pair up, but then after a week or a few weeks they suddenly are unreachable. Say something like “Could not initialize this Zigbee device”

I have Homey Pro 2023

I am wondering is the Ubisys app supported anymore? I believe the author of the app is not even affiliated with Ubisys so perhaps not interested in troubleshooting this?

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**Author:** ![Crema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/crema/32/41031_2.png) [@Crema](https://community.homey.app/u/Crema)\
**Post date:** [June 12, 2025, 7:59pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/137 "2025-06-12T19:59:29Z")

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Is this App Ubisys still active under development?  
No new fixes, and the devices lost Connection after a few Seconds.

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<div class="post-metadata">

**Author:** ![Monit](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/monit/32/79472_2.png) [@Monit](https://community.homey.app/u/Monit)\
**Post date:** [June 13, 2025, 5:44am UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/138 "2025-06-13T05:44:02Z")

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I posted before here asking the same. I made the conclusion that it will not be possible to make Ubisys work with Homey. For some time I arranged it so that I connected Ubisys devices to Hue Bridge and then controlled them through Hue. But then eventually something broke also there.

Last Black Friday I bought a bunch of Robb smart devices and replaced all of my Ubisys devices. They have worked flawlessly.

[Previous page](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990.md?page=6)
