# INNR, Plugwise and Ubisys Zigbee Apps **URL:** \ **Category:** Apps\ **Tags:** zigbee\ **Created:** [July 29, 2020, 2:21pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990 "2020-07-29T14:21:12Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [October 7, 2020, 7:05pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/41 "2020-10-07T19:05:06Z")
Would be happy if the conversation would continue in English. Thanks ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 7, 2020, 7:06pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/42 "2020-10-07T19:06:42Z")
@DirkG đź‘Ť ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 7, 2020, 7:10pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/43 "2020-10-07T19:10:22Z")
> [@kasteleman](#): > > [es\_Derks](https://community.homey.app/u/jacques_derks) @Jacques_Derks did you remove the bulb from homey because you stated “koppelen”? If so, please reset the bulb following the instruction as provided by INNR. If not and was working before 2.0.3 on V5, the i have to check the changes between those versions ---
**Author:** ![Jacques\_Derks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_derks/32/12699_2.png) [@Jacques\_Derks](https://community.homey.app/u/Jacques_Derks)\ **Post date:** [October 7, 2020, 7:12pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/44 "2020-10-07T19:12:25Z")
Hello, Yes, the bulbs worked properly before the update. I have resetted the bulbs as provided by INNR. ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 7, 2020, 7:16pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/45 "2020-10-07T19:16:21Z")
just to confirm: was working as off 2.0.2? ---
**Author:** ![Jacques\_Derks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_derks/32/12699_2.png) [@Jacques\_Derks](https://community.homey.app/u/Jacques_Derks)\ **Post date:** [October 7, 2020, 7:20pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/46 "2020-10-07T19:20:33Z")
Was working properly till the update to V5 and the first test app. The bulb is connected but not working. In the divice icon i get a warning signal. The device could not initialise the device. [![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/a/0a3f93463a060b5033e1fdfbae867bead853c71e.png) ](https://dl.dropboxusercontent.com/s/6d34qcabme4s7pk/Schermafdruk%202020-10-08%2016.37.50.png?dl=0) ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 8, 2020, 7:23pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/47 "2020-10-08T19:23:51Z")
@Jacques_Derks I think i found a “copy and paste” error in the compose file for the RB 278 T. I have to find a moment (time wise) to fix that. ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 10, 2020, 7:35am UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/48 "2020-10-10T07:35:41Z")
@Jacques_Derks could you please test 2.0.4? ---
**Author:** ![Jacques\_Derks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_derks/32/12699_2.png) [@Jacques\_Derks](https://community.homey.app/u/Jacques_Derks)\ **Post date:** [October 10, 2020, 8:25am UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/49 "2020-10-10T08:25:23Z")
Yes, this afternoon. I’ll let you know. ---
**Author:** ![Niek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niek/32/10973_2.png) [@Niek](https://community.homey.app/u/Niek)\ **Post date:** [October 10, 2020, 10:14am UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/50 "2020-10-10T10:14:52Z")
Hi @kasteleman Version 2.0.3 of the plugwise zigbee app works totally like it did before on Homey version 5. Thanks for the quick fix of the heating demand capability ---
**Author:** ![Jacques\_Derks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_derks/32/12699_2.png) [@Jacques\_Derks](https://community.homey.app/u/Jacques_Derks)\ **Post date:** [October 10, 2020, 11:14am UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/51 "2020-10-10T11:14:01Z")
Unfortunately it doesn’t work. With version 2.04. I get the same message: couldn’t initialise the zigbee device. ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 10, 2020, 11:31am UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/52 "2020-10-10T11:31:32Z")
On what firmware are you? ---
**Author:** ![Jacques\_Derks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_derks/32/12699_2.png) [@Jacques\_Derks](https://community.homey.app/u/Jacques_Derks)\ **Post date:** [October 10, 2020, 11:50am UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/53 "2020-10-10T11:50:58Z")
Homey v5.0.0-rc.34 ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 10, 2020, 12:04pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/54 "2020-10-10T12:04:15Z")
Did you try a reboot of Homey or ptp? At this moment I can not reproduce the issue. ---
**Author:** ![Jacques\_Derks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_derks/32/12699_2.png) [@Jacques\_Derks](https://community.homey.app/u/Jacques_Derks)\ **Post date:** [October 10, 2020, 1:08pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/55 "2020-10-10T13:08:52Z")
After reboot or ptp still the same issue. ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 10, 2020, 1:22pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/56 "2020-10-10T13:22:13Z")
Ok, wondering what happens if you disable the app and try to include. Does it pair at all? If so, please try a reset again ---
**Author:** ![Jacques\_Derks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_derks/32/12699_2.png) [@Jacques\_Derks](https://community.homey.app/u/Jacques_Derks)\ **Post date:** [October 10, 2020, 2:06pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/57 "2020-10-10T14:06:25Z")
I have disabled the app. De bulb installed as a zigbee divice. That works only I can only put the bulb on and off. ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 10, 2020, 2:19pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/58 "2020-10-10T14:19:11Z")
Ok, can you please post a screenshot of the advanced properties of the device and post the result of the interview from within the zigbee tools? ---
**Author:** ![Jacques\_Derks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacques_derks/32/12699_2.png) [@Jacques\_Derks](https://community.homey.app/u/Jacques_Derks)\ **Post date:** [October 10, 2020, 2:42pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/59 "2020-10-10T14:42:13Z")
![Schermafdruk 2020-10-10 16.40.12](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/4/247f3f78187c732dfc0ada59157675b6a87bc928.png) ![Schermafdruk 2020-10-10 16.37.32](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/b/9b456c6550e0de789ac43d4383081fc83d1e7e27.png) ---
**Author:** ![kasteleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kasteleman/32/12554_2.png) [@kasteleman](https://community.homey.app/u/kasteleman)\ **Post date:** [October 10, 2020, 3:05pm UTC](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990/60 "2020-10-10T15:05:42Z")
Ok, kan you also “hit” the interview button and copy and paste the output? [Previous page](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990.md?page=2) [Next page](https://community.homey.app/t/innr-plugwise-and-ubisys-zigbee-apps/32990.md?page=4)