# IKEA tunable GU10’s keeps dropping out **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee, ikea\ **Created:** [April 5, 2021, 12:24pm UTC](https://community.homey.app/t/ikea-tunable-gu10-s-keeps-dropping-out/45779 "2021-04-05T12:24:33Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Robert\_Eneslatt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_eneslatt/32/34196_2.png) [@Robert\_Eneslatt](https://community.homey.app/u/Robert_Eneslatt)\ **Post date:** [April 5, 2021, 12:24pm UTC](https://community.homey.app/t/ikea-tunable-gu10-s-keeps-dropping-out/45779/1 "2021-04-05T12:24:33Z")
I’m new to Homey and have just migrated most of my bulbs, wall switches and outlets from Smartthings. In addition I’ve replaced some Smartthing-legacy products (sensors, buttons) with IKEA stuff and also completed my home with some IKEA Trådfri bulbs. All bulbs from IKEA works fine except for a few GU10’s that seem to keep dropping out from connection with Homey. That is: it is recurring one or two out of 6 - and never the same bulbs that I find unreachable by Homey. No exclamation mark in the app, the device is simply not able to reach. Only solution is to restart the bulb by switching power off/on, allowing it to reconnect. -Anyone here that has met this problem? What might be the cause? The bulbs in question are well in reach from both Homey and closest Zigbee repeating device. They are all part of two individual ceiling spot lamps, meaning they are mounted in groups of 3 with short distance in between. -Could the short distance cause a problem? Tried to restart IKEA app, no change. Rebooted Homey, both ’soft’ and by cutting power, no imorovement. Homey is running on latest firmware. ---
**Author:** ![Bertil](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bertil/32/2747_2.png) [@Bertil](https://community.homey.app/u/Bertil)\ **Post date:** [October 30, 2021, 7:46am UTC](https://community.homey.app/t/ikea-tunable-gu10-s-keeps-dropping-out/45779/2 "2021-10-30T07:46:41Z")
Hi, did you found a solution? I’m having the same issue here. ---
**Author:** ![Frank\_van\_de\_Schuur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_van_de_schuur/32/35882_2.png) [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\ **Post date:** [October 30, 2021, 8:21am UTC](https://community.homey.app/t/ikea-tunable-gu10-s-keeps-dropping-out/45779/3 "2021-10-30T08:21:04Z")
I’m having a similar issue but with the bulbs connected via the ikea gateway The problem occurs everytime a new firmware is loaded and yes this happens with some bulbs not all and never the same indeed Only power off/on helps. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 30, 2021, 8:24am UTC](https://community.homey.app/t/ikea-tunable-gu10-s-keeps-dropping-out/45779/4 "2021-10-30T08:24:37Z")
> [@Frank\_van\_de\_Schuur](#): > > The problem occurs everytime a new firmware is loaded Homey doesn’t have the ability to update IKEA firmware directly, so perhaps yours is a different issue (it’s not entirely unexpected that a device needs a “hard” reset when it has received new firmware). ---
**Author:** ![Frank\_van\_de\_Schuur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_van_de_schuur/32/35882_2.png) [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\ **Post date:** [October 30, 2021, 8:46am UTC](https://community.homey.app/t/ikea-tunable-gu10-s-keeps-dropping-out/45779/5 "2021-10-30T08:46:42Z")
You are probably right, although the symptoms look similar ---
**Author:** ![Robert\_Eneslatt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_eneslatt/32/34196_2.png) [@Robert\_Eneslatt](https://community.homey.app/u/Robert_Eneslatt)\ **Post date:** [November 1, 2021, 12:56pm UTC](https://community.homey.app/t/ikea-tunable-gu10-s-keeps-dropping-out/45779/6 "2021-11-01T12:56:14Z")
No I gave up, created a workaround by buying a Trådfri Gateway which I am controlling with my Homey. Now all IKEA trådfri bulbs are running stable and response seems to be more direct as well. If you choose to do the same, just ensure your Homey mesh is not running on same channel as the Ikea Trådfri mesh do (channel can be changed in the [https://tools.developer.homey.app/](https://tools.developer.homey.app/) interface for Homey ). ---
**Author:** ![Lichtenberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lichtenberg/32/36370_2.png) [@Lichtenberg](https://community.homey.app/u/Lichtenberg)\ **Post date:** [November 1, 2021, 2:44pm UTC](https://community.homey.app/t/ikea-tunable-gu10-s-keeps-dropping-out/45779/7 "2021-11-01T14:44:48Z")
Channel.11 🙄 ---
**Author:** ![Robert\_Eneslatt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_eneslatt/32/34196_2.png) [@Robert\_Eneslatt](https://community.homey.app/u/Robert_Eneslatt)\ **Post date:** [November 1, 2021, 4:04pm UTC](https://community.homey.app/t/ikea-tunable-gu10-s-keeps-dropping-out/45779/8 "2021-11-01T16:04:02Z")
> [@IKEA Trådfri Gateway-Homey integration](https://community.homey.app/t/ikea-tradfri-gateway-homey-integration/46196/12): > > @robertklep @Frank_van_de_Schuur Update: I have now migrated half of my (20+) IKEA devices from Homey’s Zigbee mesh to be controlled by an IKEA TRÅDFRI gateway. I can now confirm my Homey mesh seemingly being responding faster and being more stable than before and IKEA TRÅDFRI gateway connected lamps responding directly and simultaneoulsly when triggered. I can also confirm what @robertklep suggested that IKEA TRÅDFRI gateway runs on channel 11 and that internet connection is only needed by I…