# Ikea trådfri problem

**URL:** <https://community.homey.app/t/ikea-tradfri-problem/83060>\
**Category:** Devices\
**Created:** [June 24, 2023, 10:54am UTC](https://community.homey.app/t/ikea-tradfri-problem/83060 "2023-06-24T10:54:18Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [June 24, 2023, 11:40am UTC](https://community.homey.app/t/ikea-tradfri-problem/83060/2 "2023-06-24T11:40:39Z")

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Please provide more information if you want the community to help:

> [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744):
>
> When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members 09-2021 and 01-2023 Since September 2021 there are new Family members: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023: Homey Pro Early 2023 is getting delivered to the early adopters. And while using Homey with or without a Homey Bridge on m…

could be [https://support.homey.app/hc/en-us/articles/4414431713682-Creating-a-stable-Zigbee-network-with-Homey-Bridge](https://support.homey.app/hc/en-us/articles/4414431713682-Creating-a-stable-Zigbee-network-with-Homey-Bridge)  
or [https://support.homey.app/hc/en-us/articles/360019239879-Creating-a-stable-Zigbee-network-with-Homey-Pro](https://support.homey.app/hc/en-us/articles/360019239879-Creating-a-stable-Zigbee-network-with-Homey-Pro)

and personally I think the Shortcut button isn’t the most reliable device…

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