# Ikea Tradfri app shows red triangles at pair page **URL:** \ **Category:** Apps\ **Created:** [January 15, 2019, 7:17pm UTC](https://community.homey.app/t/ikea-tradfri-app-shows-red-triangles-at-pair-page/6894 "2019-01-15T19:17:21Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\ **Post date:** [January 15, 2019, 7:17pm UTC](https://community.homey.app/t/ikea-tradfri-app-shows-red-triangles-at-pair-page/6894/1 "2019-01-15T19:17:21Z")
Today after 6 weeks at the repair shop I did receive a new Homey. My settings are lost (more then 200 flows and about 50 devices!) and I was forced to go to V2.0. where I hated to make flows on my mobile. So I’m very happy now.😡😡😡🤬🤬😡😡 I am now trying to reconnect my devices. First Neo coolcam that worked fine. Now I do try to install Ikea Tradfri LED bulbs. I installed the Ikea Tradfri app. But now at the pairing page all pairing devices are showing a red triangle and I’m not able to install My 5 bulbs? Any ideas? ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 15, 2019, 7:48pm UTC](https://community.homey.app/t/ikea-tradfri-app-shows-red-triangles-at-pair-page/6894/2 "2019-01-15T19:48:22Z")
I assume you resetted these by turning these on and off seven times? ---
**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\ **Post date:** [January 15, 2019, 8:49pm UTC](https://community.homey.app/t/ikea-tradfri-app-shows-red-triangles-at-pair-page/6894/3 "2019-01-15T20:49:26Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/7/7b00d18e1753a68cb4691e3049cebda97257a9f7.jpeg) No I’m talkig abuot the pairing page itself. I can not select any of the bulbs to pair. ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 15, 2019, 8:51pm UTC](https://community.homey.app/t/ikea-tradfri-app-shows-red-triangles-at-pair-page/6894/4 "2019-01-15T20:51:50Z")
What does the status of the zigbee-chip on [https://developer.athom.com/tools/zigbee](https://developer.athom.com/tools/zigbee) say? ---
**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\ **Post date:** [January 15, 2019, 8:57pm UTC](https://community.homey.app/t/ikea-tradfri-app-shows-red-triangles-at-pair-page/6894/5 "2019-01-15T20:57:01Z")
This: ![Knipsel](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/5/5ab9ed3d16d729652b8304be0c418c9c9f44b85e.jpeg) I hope the Zigbee is not broken I see the same at Xiaomi. It looks like Zigbee is not working indeed ---
**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\ **Post date:** [January 16, 2019, 5:03am UTC](https://community.homey.app/t/ikea-tradfri-app-shows-red-triangles-at-pair-page/6894/6 "2019-01-16T05:03:30Z")
It actually says nothing! It looks like back to the repair shop unless there is something Athom can do remotely login into your Homey. If that’s the case, then a sad one. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [January 16, 2019, 5:56am UTC](https://community.homey.app/t/ikea-tradfri-app-shows-red-triangles-at-pair-page/6894/7 "2019-01-16T05:56:09Z")
I had the very same behavior once. A PTP solves it. Can u try to PTP and see if it’s solved for u also? ---
**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\ **Post date:** [January 16, 2019, 7:15am UTC](https://community.homey.app/t/ikea-tradfri-app-shows-red-triangles-at-pair-page/6894/8 "2019-01-16T07:15:02Z")
I did already yesterday. No effect