# Ikea not pairing

**URL:** <https://community.homey.app/t/ikea-not-pairing/95985>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [November 27, 2023, 3:22pm UTC](https://community.homey.app/t/ikea-not-pairing/95985 "2023-11-27T15:22:29Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![Philip\_Hogmalm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_hogmalm/32/56421_2.png) [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\
**Post date:** [November 27, 2023, 3:22pm UTC](https://community.homey.app/t/ikea-not-pairing/95985/1 "2023-11-27T15:22:29Z")

</div>

I just bought an ikea motion sensor and wall plug. None of them wont show up though when i try to pair them in homey. I push the pairing button but nothing. Is there something wrong with my zigbee?

---

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 27, 2023, 3:24pm UTC](https://community.homey.app/t/ikea-not-pairing/95985/2 "2023-11-27T15:24:50Z")

</div>

Are the lights flashing when you put the devices in pairing mode?

---

<div class="post-metadata">

**Author:** ![Philip\_Hogmalm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_hogmalm/32/56421_2.png) [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\
**Post date:** [November 27, 2023, 4:08pm UTC](https://community.homey.app/t/ikea-not-pairing/95985/3 "2023-11-27T16:08:42Z")

</div>

Yes they do

---

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 27, 2023, 5:51pm UTC](https://community.homey.app/t/ikea-not-pairing/95985/4 "2023-11-27T17:51:14Z")

</div>

And what _exactly_ happens on the Homey pairing screen?

---

<div class="post-metadata">

**Author:** ![Philip\_Hogmalm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_hogmalm/32/56421_2.png) [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\
**Post date:** [November 27, 2023, 5:57pm UTC](https://community.homey.app/t/ikea-not-pairing/95985/5 "2023-11-27T17:57:58Z")

</div>

It just says click on the button four times to pair. Nothing happens when i start the sensor or the wall plug

---

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 27, 2023, 6:39pm UTC](https://community.homey.app/t/ikea-not-pairing/95985/6 "2023-11-27T18:39:29Z")

</div>

Even though the LED’s are blinking? How far away from Homey is the device?

---

<div class="post-metadata">

**Author:** ![Philip\_Hogmalm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_hogmalm/32/56421_2.png) [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\
**Post date:** [November 27, 2023, 7:11pm UTC](https://community.homey.app/t/ikea-not-pairing/95985/7 "2023-11-27T19:11:30Z")

</div>

Yes. Ive tried to have the device next to the homey.

---

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 28, 2023, 6:25am UTC](https://community.homey.app/t/ikea-not-pairing/95985/8 "2023-11-28T06:25:55Z")

</div>

Do you have any other Zigbee devices connected to Homey already? If so, how many, and how many of those are router devices? (you can find out [here](https://tools.developer.homey.app/tools/zigbee))

---

<div class="post-metadata">

**Author:** ![Philip\_Hogmalm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_hogmalm/32/56421_2.png) [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\
**Post date:** [November 28, 2023, 7:45am UTC](https://community.homey.app/t/ikea-not-pairing/95985/9 "2023-11-28T07:45:03Z")

</div>

I think i only have one zigbee device more. An aeotec sensor. It works fine. The rest is philips hue connected to the bridge and not in zigbee.

---

<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 28, 2023, 8:48am UTC](https://community.homey.app/t/ikea-not-pairing/95985/10 "2023-11-28T08:48:14Z")

</div>

In that case, you may have to contact Athom.